Last update we received:

 

Dear Zayo Customer, The majority of our peering links with our affected peering 
partners have restored with ancillary points still left. We are working to 
clear damping and reset those sessions left and some customers may still 
experience latency until this is completed. Thank you for your patience and if 
you are still experiencing a hard down issue, let us know so we can work to 
resolve it in a timely manner. 

 

 

From: Outages [mailto:outages-boun...@outages.org] On Behalf Of Andy Litzinger 
via Outages
Sent: Friday, September 29, 2017 1:07 PM
To: Adam Gregory <adam.greg...@heidmar.com>
Cc: outages@outages.org
Subject: Re: [outages] Zayo Transit

 

We use Zayo for IP access and are still experiencing issues.  Here's the 
response we've recived from Zayo Support:

We are experiencing a major network event across multiple peering points from 
the global internet table that is impacting traffic throughout the internet. We 
are working to mitigate the incoming traffic across these peers at this time to 
lessen the impact until the root-cause of the influx can be identified and 
halted. We expect to have a resolution within the hour, however this appears to 
be incoming to the Zayo global internet routing table from our major peering 
partners. We appreciate your patience as our technical teams are fully engaged 
to cease impact to our customers at this time and we will update you as the 
status changes. We have opened the following customer-facing bridge to assist 
with real-time updates as they are known to our NCC team: <number removed>

-andy

 

On Fri, Sep 29, 2017 at 12:59 PM, Adam Gregory via Outages <outages@outages.org 
<mailto:outages@outages.org> > wrote:

Looks like zayo went above their 60k prefix limit causing peers to drop if 
configured to do so. Looks like they updated to 65k per peeringdb. 


On Sep 29, 2017, at 3:12 PM, Mike Davis via Outages <outages@outages.org 
<mailto:outages@outages.org> > wrote:

:|   sigh...

 

 created by Eric Zalesak on Sep 29, 2017 12:02:03 PM

Turn up customer was Singtel. We are still seeing sessions dropping after 
mitigating Singtel.

 

 created by Eric Zalesak on Sep 29, 2017 11:55:59 AM

Suspected turn up with open policy.

 

On Fri, Sep 29, 2017 at 11:22 AM, Steven Raymond via Outages 
<outages@outages.org <mailto:outages@outages.org> > wrote:

We are still seeing problems with Zayo (indirectly) as of now.



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