[outages] InContact Call Center "limited connectivity" - impacts?

2017-12-28 Thread Slade Edmonds via Outages
Is anyone aware of issues with the InContact cloud-based call center platform that would cause an impact of some kind whether that impact partially impacts their platform or possibly a full-on outage? Thanks!! ___ Outages mailing list Outages@outages.org

[outages] Level3/Global Crossing Toll Free Outage

2017-08-17 Thread Slade Edmonds via Outages
As of around 2:20 a.m. Eastern, all of our toll free traffic on the "blue" side of Level (formerly Global Crossing) is dead. We're having to point toll free numbers to ringto numbers on the "red" site (voice complete) and we are losing a LOT of calls. Anyone else? This trunk is coming in to Atla

[outages] Zayo fiber cut ATL

2016-09-22 Thread Slade Edmonds via Outages
Apparently there's a Zayo fiber cut impacting folks in Atlanta. We're at QTS (metro) and the connection between QTS and Telx at 56 Marietta has been down for hours due to this cut. Supposedly Zayo is repairing as I type this e-mail. ___ Outages mailing l

[outages] ATT San Antonio

2016-09-15 Thread Slade Edmonds via Outages
We've been having issues with dedicated Internet in San Antonio. It's not completely down, but we're losing packets intermittently--just enough to drop clients from Internet applications briefly and force them to reconnect. Anyone else experiencing that in the San Antonio market? Thanks! ___

Re: [outages] Windstream Florida problem

2016-09-07 Thread Slade Edmonds via Outages
We've been with Windstream ever since they bought Paetec. Trust me, it's garbage on an incomprehensible level. On Wed, Sep 7, 2016 at 1:53 PM, Josh Reynolds wrote: > No different than layer3 has been the past month. > > On Sep 7, 2016 12:50 PM, "Slade Edmonds via Outag

Re: [outages] Windstream Florida problem

2016-09-07 Thread Slade Edmonds via Outages
We've been down in Atlanta for about 24 hours straight now. They're saying that ATT is rebuilding a Ciena. San Antonio then lost connectivity as well--not sure what is going on there yet. Absolute garbage network. On Wed, Sep 7, 2016 at 7:46 AM, Gard McLean via Outages wrote: > We lost all in

Re: [outages] Strange 60 minute outage

2016-05-26 Thread Slade Edmonds via Outages
We had issues as well and were told by ATT that they had a cut between Atlanta and New Orleans. No idea if this impacted you, but it did us. They had to reroute a lot of traffic and saturated a link as a result. On Thursday, May 26, 2016, David Palmerton via Outages wrote: > > We had 4 of 50+ V

[outages] Centurylink fiber cut

2015-12-09 Thread Slade Edmonds via Outages
Our office in Jefferson City, MO is down due to a Centurylink fiber cut. We're a Windstream customer. We haven't been given an ETA as of yet. I'm hearing this is impacting a large area of MO, but that's coming from the Windstream NOC--not the greatest of technical folks. _

[outages] Jefferson City, Missourri outage

2015-12-09 Thread Slade Edmonds via Outages
Anyone familiar with an outage impacting Windstream in the Jeff City, MO area? Windstream tech has commented some type of failure between Centurylink and Windstream. We've been down for a couple hours now. ___ Outages mailing list Outages@outages.org htt

Re: [outages] Comcast Atlanta

2015-08-05 Thread Slade Edmonds via Outages
Nothing appears to be impacting Comcast in the Dunwoody area. On Wed, Aug 5, 2015 at 3:52 PM, Stagg Shelton via Outages < outages@outages.org> wrote: > Anyone know how large the Comcast outage in Atlanta is? > > Stagg Shelton > Digium Cloud Services > > ___

Re: [outages] Windstream voice - East coast

2015-07-23 Thread Slade Edmonds via Outages
No issues today out of Windstream SIP--Atlanta. On Thursday, July 23, 2015, jorgen mourton via Outages wrote: > North Carolina > One way audio, area issue. > Anyone else? > ___ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/li

[outages] Windstream - Atlanta failures

2015-05-28 Thread Slade Edmonds via Outages
We've been battling intermittent outages with our Windstream MPLS network for a long while now. Yes, there are the major outages we've suffered that seem to impact Windstream customers nationwide, but on top of those we also have intermittent outages that seem to only impact our Atlanta location, a