Re: [outages] 8x8 Services Down?

2018-05-18 Thread W Kern via Outages
we can receive a phone call but can't transfer at the moment. -bill On 5/18/2018 12:51 PM, Victor Fajardo via Outages wrote: Voice services seem to be coming back up now, Account Manager is still down however. -Victor ___ Outages mailing li

Re: [outages] 8x8 Services Down?

2018-05-18 Thread W Kern via Outages
well I initially though things were fine, but we are having issues On 5/18/2018 12:37 PM, Victor Fajardo via Outages wrote: We are experiencing 8x8 outages at multiple locations on the East Coast of the US.  Can't get through to support, seems to be completely down. _

Re: [outages] Salesforce Outage

2018-03-02 Thread W Kern via Outages
Yes, TWC fiber in our case. On 3/2/2018 12:51 PM, Seth Mattinen via Outages wrote: On 3/2/18 12:44, W Kern via Outages wrote: yes TWC==Spectrum Force of habit. It's useful to know if it's a TWC or Charter area, not just "Spectrum" wh

Re: [outages] Salesforce Outage

2018-03-02 Thread W Kern via Outages
yes TWC==Spectrum Force of habit. On 3/2/2018 12:41 PM, W Kern via Outages wrote: We tried both TWC and Frontier to reach AWS and still had packet loss to our instances It seems back now though -bill On 3/2/2018 12:25 PM, Dan Johansson via Outages wrote: Seems like Spectrum is the

Re: [outages] Salesforce Outage

2018-03-02 Thread W Kern via Outages
We tried both TWC and Frontier to reach AWS and still had packet loss to our instances It seems back now though -bill On 3/2/2018 12:25 PM, Dan Johansson via Outages wrote: Seems like Spectrum is the culprit. We are getting reports of spectrum users not being able to connect to our applicat

Re: [outages] Salesforce Outage

2018-03-02 Thread W Kern via Outages
If they are on AWS East that is the problem. We have lost contact with our EC2 instances there. We can get a ping in, but 90% packet loss. On 3/2/2018 11:43 AM, Nathan C via Outages wrote: Anyone else down? NA46 here and it's unresponsive past the login screen. Cannot access our sandboxes ei

Re: [outages] So Cal Frontier FIOS Issues?

2017-05-12 Thread W Kern via Outages
We have a client who runs multiple VPN connections to our DC in Thousand Oaks. One of their many locations in Valencia with ATT as their local provider is having issues reaching us INSIDE their VPN, but "internet" traffic is fine. All other offices coming in from multiple locations in SoCal ar

Re: [outages] Frontier and/or Routing Issues East Coast

2017-02-03 Thread W Kern via Outages
-5017 m: 574-214-6449 s: www.Frontier.com e: andrew.tro...@ftr.com -Original Message- From: Outages [mailto:outages-boun...@outages.org] On Behalf Of W Kern via Outages Sent: Friday, February 03, 2017 2:31 PM To: outages@outages.org Subject: Re: [outages] Frontier and/or Routing Issues

Re: [outages] Frontier and/or Routing Issues East Coast

2017-02-03 Thread W Kern via Outages
More data point, a clueful customer down in Orange County is seeing the same issues on their office DSL system via PacBell/ATT. No frontier involved on his end. -bill On 2/3/2017 11:02 AM, Matt Hoppes via Outages wrote: Is anyone seeing any routing issues on the east coast? We are seeing a

Re: [outages] Frontier and/or Routing Issues East Coast

2017-02-03 Thread W Kern via Outages
same symptoms, it pings but is not available via our frontier link and onto our routes. On 2/3/2017 11:10 AM, W Kern via Outages wrote: we just lost access to an amazon east coast instance May or may not be related. -bill On 2/3/2017 11:02 AM, Matt Hoppes via Outages wrote: Is anyone

Re: [outages] Frontier and/or Routing Issues East Coast

2017-02-03 Thread W Kern via Outages
we just lost access to an amazon east coast instance May or may not be related. -bill On 2/3/2017 11:02 AM, Matt Hoppes via Outages wrote: Is anyone seeing any routing issues on the east coast? We are seeing able to ping out but not access most sites. __