[outages] Problem with credit card machine processing? "Datawire"

2018-07-13 Thread Jayson Baker via Outages
Our folks have spent the better part of a day chasing an issue with a customer that had issues processing cards from their physical in-store terminal. That turned into 2, 3, and a handful more. We finally got info that all of these impacted terminals connect to a company "Datawire" who w

Re: [outages] Problem with credit card machine processing? "Datawire"

2018-07-13 Thread Luke Guillory via Outages
We had a customer call saying they needed is to clear dns cache because they couldn’t process CCs. One of my guys read about the large outage so when it came in we knew it wasn’t anything to do with us. Sent from my iPhone On Jul 13, 2018, at 9:04 PM, Jayson Baker via Outages mailto:outages@o

Re: [outages] Problem with credit card machine processing? "Datawire"

2018-07-13 Thread frnkblk--- via Outages
0 Longitude: 0.00 City: NULL Region: NULL Country: NULL Country-Code: NULL From: Outages On Behalf Of Luke Guillory via Outages Sent: Friday, July 13, 2018 9:18 PM To: jay...@peakinter.net; outages@outages.org Subject: Re: [outages] Problem with credit card machine proce

Re: [outages] Problem with credit card machine processing? "Datawire"

2018-07-14 Thread Nick Peelman via Outages
same here. several reports. they were told to inform their service provider (us) to clear dns caches. -nick — Nick Peelman Network Engineer | Enhanced Telecommunications Corp. 812-222-0169 | npeel...@etc1.net | www.etczone.com Sent from my iPh

Re: [outages] Problem with credit card machine processing? "Datawire"

2018-07-16 Thread Frank Bulk via Outages
M To: jay...@peakinter.net <mailto:jay...@peakinter.net> ; outages@outages.org <mailto:outages@outages.org> Subject: Re: [outages] Problem with credit card machine processing? "Datawire" We had a customer call saying they needed is to clear dns cache because they couldn’