[PacketFence-users] PacketFence 9.0 and below incompatible with CentOS 7.7

2019-09-20 Thread Julien Semaan via PacketFence-users
To all PacketFence users, Due to the release of CentOS 7.7 the Inverse team had to perform some packaging adjustments in order to make PacketFence compatible with the latest release of CentOS 7.7. For this reason it is not suggested to upgrade your operating system to CentOS 7.7 without

Re: [PacketFence-users] None of the web services start

2019-06-25 Thread Julien Semaan via PacketFence-users
Hi Eric, I've adjusted the code, it was just a case of casting the hashref to a hash. You can see the adjustment here: https://github.com/inverse-inc/packetfence/commit/312941eee61707ba34c1a05f2ac3104cb73dc643 Its been pushed in the maintenance/9.0 branch meaning it can be applied via the

[PacketFence-users] Deprecation of Fingerbank API v1

2019-01-15 Thread Julien Semaan via PacketFence-users
To all PacketFence users, The first version of the Fingerbank API hosted on fingerbank.inverse.ca will be shutdown completely on July 1st 2019 after it was officially deprecated more than 1 year ago. You will want to ensure you upgrade to a PacketFence version higher than 8.0 which supports

Re: [PacketFence-users] Fingerbank accuracy

2018-08-24 Thread Julien Semaan via PacketFence-users
Hi Max, The sad thing is, Fingerbank is limited in the sense that when devices don't exhibit behaviors that seperate them from other devices, then its hard to accurately profile a device. On top of this, the manufacturer (MAC vendor) who created the device is keeping its privacy, that makes

Re: [PacketFence-users] Updating fingerbank db?

2018-06-26 Thread Julien Semaan via PacketFence-users
Yes attachment is fine if its under 10MB On 2018-06-26 04:35 PM, Steve Pfister wrote: Just the fingerbank.log? It looks like it's a couple mb compressed. Can I email it to you as an attachment? On 6/26/2018 4:31 PM, Julien Semaan wrote: Can you post the logs that you're seeing for this MAC

Re: [PacketFence-users] Updating fingerbank db?

2018-06-26 Thread Julien Semaan via PacketFence-users
Can you post the logs that you're seeing for this MAC -- Julien Semaan jsem...@inverse.ca :: +1 (866) 353-6153 *155 ::www.inverse.ca Inverse inc. :: Leaders behind SOGo (www.sogo.nu) and PacketFence (www.packetfence.org) On 2018-06-26 04:02 PM, Steve Pfister wrote: Still seems

Re: [PacketFence-users] Updating fingerbank db?

2018-06-26 Thread Julien Semaan via PacketFence-users
I'd check in the pfdhcplistener.log and packetfence.log if you see multiple occurrences of this MAC address and what type of traffic is driving this high usage of Fingerbank. Very likely to be this device performing DHCP extremelly often. Cheers! -- Julien Semaan jsem...@inverse.ca :: +1

Re: [PacketFence-users] Updating fingerbank db?

2018-06-26 Thread Julien Semaan via PacketFence-users
Likely, PacketFence is seeing DHCP traffic from your production networks which trigger device profiling. You could obtain unlimited access to the API by having a valid support contract with Inverse The available options are documented here: http://inverse.ca/#support-plans It is recommended

Re: [PacketFence-users] Updating fingerbank db?

2018-06-26 Thread Julien Semaan via PacketFence-users
Ownership is fine this way, pf is part of the fingerbank group so when the PacketFence processes start writing/updating the files after they're installed, it takes ownership of them. As for the Local DB, it contains the overrides you create, so unless you're creating Fingerbank combinations

Re: [PacketFence-users] Updating fingerbank db?

2018-06-26 Thread Julien Semaan via PacketFence-users
Hi Steve, We managed to track this down to a recent issue with the update of api.fingerbank.org We have corrected the issue upstream, it should start updating again automatically. Also, I confirmed I'm able to get a confirmation email, in the event its not working for you, I would say

Re: [PacketFence-users] Re: The lack of "DRS_EXT_NONDOMAIN_NCS" parametercaused AD server reboot

2018-03-22 Thread Julien Semaan via PacketFence-users
Hi Yan, Thanks for the very detailed explanations, not sure we could have got there ourselves without the support seeing how advanced the troubleshooting was. I've opened an issue to get this bug more "official" and tracked in our official BTS. That will be included in PacketFence 8.0,

Re: [PacketFence-users] Re: The lack of "DRS_EXT_NONDOMAIN_NCS" parametercaused AD server reboot

2018-03-21 Thread Julien Semaan via PacketFence-users
Hi Yan, Actually this was easier to fix than I expected. Here is the link to the patch: https://github.com/inverse-inc/packetfence/commit/123dc79e7b8e72952a5963caebbbfd151947855e.diff I tested it and I'm still able to perform the sync with the updated script, we'll have to see if the MSFT

Re: [PacketFence-users] Re: The lack of "DRS_EXT_NONDOMAIN_NCS" parametercaused AD server reboot

2018-03-21 Thread Julien Semaan via PacketFence-users
Hi Yan, First, of all, thanks a lot for this very advanced troubleshooting. We tried without success to get this problem reported to Microsoft by our users without success. For my personal curiosity, did you get this issue looked at through Microsoft support directly ? Or through a

Re: [PacketFence-users] Why pfsso restarts itself recently ?

2017-12-22 Thread Julien Semaan via PacketFence-users
Ah, I think I might guess what is happening, the new file is lacking the executable bit. Do this before restarting the process: # chmod +x /usr/local/pf/bin/pfhttpd On 2017-12-22 07:33 AM, Julien Semaan via PacketFence-users wrote: Hi Yan, Could you do it again, but then, providing

Re: [PacketFence-users] Why pfsso restarts itself recently ?

2017-12-22 Thread Julien Semaan via PacketFence-users
Hi Yan, Could you do it again, but then, providing the output of this command after doing it so I have more context # journalctl -u packetfence-pfsso --since="5 minutes ago" Thanks, -- Julien Semaan jsem...@inverse.ca :: +1 (866) 353-6153 *155 ::www.inverse.ca Inverse inc. :: Leaders

Re: [PacketFence-users] Why pfsso restarts itself recently ?

2017-12-21 Thread Julien Semaan via PacketFence-users
Hi Yan, Turns out the issue was easier to replicate than expected and even better, the fix was easier than expected. I've uploaded a new binary with the fix here: https://support.inverse.ca/~jsemaan/pfhttpd Here is how to apply the fix: # mv /usr/local/pf/bin/pfhttpd

Re: [PacketFence-users] Why pfsso restarts itself recently ?

2017-12-21 Thread Julien Semaan via PacketFence-users
Hi Yan, That config confirms my theory, having user/IP mapping sent to your firewall is what we call SSO in PacketFence so you're technically doing it. I've opened the following Github issue to track this problem: https://github.com/inverse-inc/packetfence/issues/2847 I should be able to

Re: [PacketFence-users] Why pfsso restarts itself recently ?

2017-12-21 Thread Julien Semaan via PacketFence-users
I have a theory of what could be happening. Seems like the formatting of the usernames might be causing issues with multiple firewalls which you do seems to have. Could you send me your /usr/local/pf/conf/firewall_sso.conf (with obfuscated secrets obviously) Regards, -- Julien Semaan

Re: [PacketFence-users] Why pfsso restarts itself recently ?

2017-12-21 Thread Julien Semaan via PacketFence-users
Hi Yan, Could you provide your PacketFence version? Thanks -- Julien Semaan jsem...@inverse.ca :: +1 (866) 353-6153 *155 ::www.inverse.ca Inverse inc. :: Leaders behind SOGo (www.sogo.nu) and PacketFence (www.packetfence.org) On 2017-12-21 09:56 AM, Yan via PacketFence-users wrote: Hi