From: Aaron Smith aa...@gwmicro.com To: GW Micro List gw-i...@gwmicro.com
Greetings, You've no doubt by now heard that iTunes 9 works well with Window-Eyes except for the iTunes store. If the store is not important to you, feel free to upgrade without worry. If the store is important to you, you'll want to roll back to the previous, iTunes 8.21 (available from http://support.apple.com/kb/DL928). iTunes made some major structural changes to the store that broke Window-Eyes support for it. This will be resolved, but will take a new version of Window-Eyes and a new version of iTunes. We are actively working on an update to Window-Eyes for this and a few other significant issues. Expect some news within the next few weeks. The iTunes update, however, will take a bit longer. We've been told to expect something within the next month or so. This is only a show stopper for those who want to purchase the new iTouch device for use with the iTunes store. That combination requires iTunes 9. One work around might be to purchase songs for iTunes through an alternative source, such as (I've been told) Rhapsody. Rest assured that we are on top of the situation as much as we can be from our end, and have a very good dialog open with Apple about the problem. UPDATE: We just received the following information from an Apple representative: If users have gone to 9.0 and need to pull back to 8.2.1, they will need to go into the "Previous Libraries" Folder in Music > iTunes and retrieve their 8.2.1 library as well because the library was upgraded when they went to 9.0. But the library is saved off before it is upgraded. They do not have to rebuild their library. Thanks, Aaron -- To insure that you receive proper support, please include all past correspondence (where applicable), and any relevant information pertinent to your situation when submitting a problem report to the GW Micro Technical Support Team. Aaron Smith GW Micro Phone: 260/489-3671 Fax: 260/489-2608 WWW: http://www.gwmicro.com FTP: ftp://ftp.gwmicro.com Technical Support & Web Development Regards Steve Email: s...@internode.on.net MSN Messenger: internetuser...@hotmail.com Skype: steve1963 Twitter: steve9782 To unsubscribe from this list, send a blank email to: pc-audio-unsubscr...@pc-audio.org
