I'm told the download server issue has now been fixed (as of 22:30
PST).
Mike
Martin Paul said the following on 12/13/2010 11:11 PM:
Mike
Brown wrote:
The download server issues are under
investigation. Some actions have been put in
Hopefully it's all sorted out and this is not important, but I received an
email on Nov 18th titled CORRECTION: Your Oracle Support Identifier
Information. The New Support Identifiers listed are not the current SIDs
for the products covered by the Legacy Sun Contract Numbers listed.
I assume
Laurent Blume wrote:
After discussing (in French) with Gérard, it seems his issue might be
that he's using the '=' character in his password.
We had a lot of conversation about it off-list, too, and at the end it suddenly
worked after he changed the password to a new one and later back to the
This appeared to work for a period last night, but I'm having issues getting
patches again this morning. Again it appears to be an entitlement issue.
Le 14.12.2010 15:47, Martin Paul a écrit :
We had a lot of conversation about it off-list, too, and at the end it
suddenly worked after he changed the password to a new one and later
back to the original one. Strange.
Then it might be the same transient issue I've noted: after my account
was
Still fails identically for me as of 2010/12/1...@08:24 Pacific: I can
download 119254-78 and 12-08 but none of the others.
Proxy request sent, awaiting response... 403 You are not entitled to retrieve
this content.
2010-12-14 08:26:09 ERROR 403: You are not entitled to retrieve this
Reviewed the wget doc on My Oracle Support site
and I think I've found my problem:
Highest version number access
http://sunsolve.sun.com/pdownload.do?target=141445method=h returns
141445-09
Not supported. A full patch id with a specific version is required
/usr/sfw/bin/pca -d 119254 -V no
Have been able to download the 118666-28 patch
from the My Oracle Support site without issue,
still throws 403: Service Error on simple
single patch download attempt with pca
nothing stand out in the verbose output from pca:
...
Resolving getupdates.oracle.com... 192.18.110.9
Connecting to
Diana,
Try 12-08; I'm curious because that + 119254-78 are the only 2 that I
can download.
Scott
-Original Message-
From: pca-boun...@lists.univie.ac.at [mailto:pca-boun...@lists.univie.ac.at] On
Behalf Of Diana Orrick
Sent: Tuesday, December 14, 2010 8:41 AM
To:
Good catch, John.
Warning: long, Odyssey-like explanation follows [but at least it's not all
Greek]
I previously was able to access My Oracle Support with no problem but the key
was that patch downloads were still coming from Sunsolve pre-12/10. But when I
just tried it I got an red
I've discovered our problem. I had set up our MOS account previously using
our Sun contract number (which appeared to work just fine). I was able to
download the test patches last month without issue. It appears that NOW
Oracle *also* wants the support ID configured with the MOS account. Once
We believe the issue is resolved. Is anyone seeing any entitlement
issues were they believe they should have access, or they are seeing
inconsistent behaviour with downloads sometimes allowed, sometimes
rejected.
Thanks
Mike
Mike Brown said the
Thanks Scott. I am not listed at all. Weird, I was able to open cases and
download patches just fine before. It should at least have my name listed.
Anyway, my coworker who is listed as only administrator is on a one-month
vacation. I think that I have to call Oracle to have it changed.
Ying,
Your co-worker probably has an email in his inbox outlining that you have
made a request to access that SID and what to do about it. I think it's a
first come, first served thing: my co-worker got to SID A before I did and
therefore, he claimed ownership.
I think there was/is a
Hello,
I may have missed some emails about this, but this morning I noticed that we
were having the 401 problem.
I had previously registered for an MOS account. Test downloads from Oracle with
our new account worked fine.
Using the new PCA version downloaded today, and our new MOS account,
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