[pca] Download server issues

2010-12-13 Thread Mike Brown
The download server issues are under investigation.  Some actions have been put in place to alleviate the problems, but there still may be occasional unanticipated failures.  We apologize for any inconvenience. Mike Brown -- Michael Brown | Princip

Re: [pca] Download server issues

2010-12-13 Thread Martin Paul
Mike Brown wrote: The download server issues are under investigation. Some actions have been put in place to alleviate the problems, but there still may be occasional unanticipated failures. We apologize for any inconvenience. Things look better here today. I successfully downloaded a rand

Re: [pca] Download server issues

2010-12-14 Thread Mike Brown
I'm told the download server issue has now been fixed (as of 22:30 PST). Mike Martin Paul said the following on 12/13/2010 11:11 PM: Mike Brown wrote:   The download server issues are under investigation.  Some actions have been put i

Re: [pca] Download server issues

2010-12-14 Thread Glen Gunselman
Hopefully it's all sorted out and this is not important, but I received an email on Nov 18th titled "CORRECTION: Your Oracle Support Identifier Information". The "New Support Identifier"s listed are not the current SIDs for the products covered by the "Legacy Sun Contract Number"s listed. I a

Re: [pca] Download server issues

2010-12-14 Thread Nishimura, Scott L (IT Solutions)
...@lists.univie.ac.at [mailto:pca-boun...@lists.univie.ac.at] On Behalf Of Mike Brown Sent: Tuesday, December 14, 2010 12:00 AM To: PCA (Patch Check Advanced) Discussion Subject: EXTERNAL:Re: [pca] Download server issues I'm told the download server issue has now been fixed (as of 22:30 PST). Mike Martin

Re: [pca] Download server issues

2010-12-14 Thread John Horne
On Tue, 2010-12-14 at 16:33 +, Nishimura, Scott L (IT Solutions) wrote: > Still fails identically for me as of 2010/12/1...@08:24 Pacific: I can > download 119254-78 and 12-08 but none of the others. > > Proxy request sent, awaiting response... 403 You are not entitled to retrieve > thi

Re: [pca] Download server issues

2010-12-14 Thread Nishimura, Scott L (IT Solutions)
ent: Tuesday, December 14, 2010 9:20 AM To: PCA (Patch Check Advanced) Discussion Subject: EXTERNAL:Re: [pca] Download server issues On Tue, 2010-12-14 at 16:33 +, Nishimura, Scott L (IT Solutions) wrote: > Still fails identically for me as of 2010/12/1...@08:24 Pacific: I can > d

Re: [pca] Download server issues

2010-12-14 Thread Mike Brown
We believe the issue is resolved.  Is anyone seeing any entitlement issues were they believe they should have access, or they are seeing inconsistent behaviour with downloads sometimes allowed, sometimes rejected. Thanks Mike Mike Brown said the followi

Re: [pca] Download server issues

2010-12-14 Thread Nishimura, Scott L (IT Solutions)
erver... Scott From: pca-boun...@lists.univie.ac.at [mailto:pca-boun...@lists.univie.ac.at] On Behalf Of Mike Brown Sent: Tuesday, December 14, 2010 1:22 PM To: PCA (Patch Check Advanced) Discussion Subject: EXTERNAL:Re: [pca] Download server issues We believe the issue is resolved.  Is anyone s

Re: [pca] Download server issues

2010-12-14 Thread Xu, Ying (Houston)
Solutions) Sent: Tuesday, December 14, 2010 3:34 PM To: PCA (Patch Check Advanced) Discussion Subject: Re: [pca] Download server issues For me, the problem was, at the very least, my MOS account not having my Support ID entered [although how did I get my MOS credentials initially if I didn't al

Re: [pca] Download server issues

2010-12-14 Thread Nishimura, Scott L (IT Solutions)
ht my account setup must be correct if I was able to download 2 patches. I was wrong. Scott -Original Message- From: pca-boun...@lists.univie.ac.at [mailto:pca-boun...@lists.univie.ac.at] On Behalf Of Xu, Ying (Houston) Sent: Tuesday, December 14, 2010 1:53 PM To: PCA (Patch Check Advanced) D

Re: [pca] Download server issues

2010-12-14 Thread Xu, Ying (Houston)
(Patch Check Advanced) Discussion Subject: Re: [pca] Download server issues Ying, Does it show you as the administrator or someone else? I have 2 SIDs to choose from: "A" had a coworker listed as the admin and "B" had me listed as the admin. I first tried A but it said

Re: [pca] Download server issues

2010-12-14 Thread Nishimura, Scott L (IT Solutions)
.at [mailto:pca-boun...@lists.univie.ac.at] On Behalf Of Xu, Ying (Houston) Sent: Tuesday, December 14, 2010 2:34 PM To: PCA (Patch Check Advanced) Discussion Subject: EXTERNAL:Re: [pca] Download server issues Thanks Scott. I am not listed at all. Weird, I was able to open cases and download patc

Re: [pca] Download server issues

2010-12-15 Thread Martin Paul
Nishimura, Scott L (IT Solutions) wrote: Your co-worker probably has an email in his inbox outlining that you have made a request to access that SID and what to do about it. I think it's a "first come, first served" thing: my co-worker got to SID A before I did and therefore, he claimed ownersh

Re: [pca] Download server issues

2010-12-15 Thread Nishimura, Scott L (IT Solutions)
e road. Scott -Original Message- From: pca-boun...@lists.univie.ac.at [mailto:pca-boun...@lists.univie.ac.at] On Behalf Of Martin Paul Sent: Wednesday, December 15, 2010 2:23 AM To: PCA (Patch Check Advanced) Discussion Subject: EXTERNAL:Re: [pca] Download server issues Nishimura, Scott