On 12/22/2010 8:38 PM, Eric Weir wrote:
After my last post here I received an email from a company
representative, Helen Oster, who had been suggested to me in one of
the early responses. After looking into the issue she reported that
there *was* a "bug" in the way rebates were being written up -
On Dec 22, 2010, at 1:58 PM, Steven Desjardins wrote:
> Common sense
It works. Stick to the facts. Allow for misunderstanding, on your part as well
as the other party's. Mostly it will work out.
Unfortunately, many of our politicians seem to work on the opposite principle.
--
Common sense, or at least business sense, prevails. Good fight, do
the victory dance.
On Wed, Dec 22, 2010 at 1:38 PM, Eric Weir wrote:
>
> On Dec 22, 2010, at 7:49 AM, Eric Weir wrote:
>
>> I think I got a decent head at a decent price. I can certainly live with
>> that. That it *appears* to b
> After my last post here I received an email from a company
> representative, Helen Oster, who had been suggested to me in one of the
> early responses. After looking into the issue she reported that there
> *was* a "bug" in the way rebates were being written up -- perhaps they
> thought they coul
On Dec 22, 2010, at 7:49 AM, Eric Weir wrote:
> I think I got a decent head at a decent price. I can certainly live with
> that. That it *appears* to be deception -- I leave open the possibility that
> the customer service rep is not representing the company very well -- leaves
> a bad taste i
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