WORKERS NOT YET LAID OFF SHOULD IMPROVE THEIR MORALE The Total Quality Management (TQM) movement is under some strain these days, as it competes with downsizing and reengineering. TQM helps cut eas TQM focuses on continuous and painstaking improvement of a process, reengineering calls for a radical departure from existing processes. One indicator of this shift in management styles is that applications for the prestigious Baldridge award has fallen by a third in the last three years. (The Economist 1/14-20/95 p.55) -- Michael Perelman Economics Department California State University Chico, CA 95929 Tel. 916-898-5321 E-Mail [EMAIL PROTECTED]
