Rail strike emphasizes automakers' vulnerability to low-inventory supply system: JUST-IN-TIME DELIVERY UNDER SCRUTINY Jim Hartford is blunt about the impact of the recent rail strike on Ford Motor Co. of Canada Ltd. "It brought us to our knees," the company's spokesman admits. Typically, Ford Canada's assembly plants depend on just-in-time delivery of parts from outside suppliers to keep running smoothly. Seats for the Windstar minivan plant in Oakville, Ontario, for example, arrive by truck every 20 minutes from Lear Seating Canada, located a short distance away. Other parts, like body panels, are delivered daily by Canadian National Railway Company from a Ford stamping plant in Buffalo, N.Y. With the rail lines shut down, it took a massive logistical adjustment by Ford Canada to keep three plants going, even at half capacity. General Motors of Canada Ltd. and Chrysler Canada Ltd. also depend on just-in-time deliveries but, because they are less dependent on rail service, they managed to keep assembly lines running full tilt during the rail shutdown. Since it was introduced in North America about 10 years ago, just-in-time delivery has taken hundreds of millions of dollars out of production costs for the Big Three. By sharply reducing inventories, Detroit's automakers, like Japanese auto companies before them, have eliminated the need for vast warehouse spaces and systems to manage them. Inventory financing has been greatly reduced, too. But the savings can be blown out the window in a hurry if things don't go exactly as planned. Bill Van Gaal, president of Canadian Auto Workers local 707 at the Ford complex in Oakville, figures the recent rail strike cost Ford about $90 million in lost output of Windstar minivans alone. The Windstar, Ford's top minivan, is made only in Oakville for the North American market. Ford Canada also had to pick up 80% of the wages earned by its hourly employees in Oakville even though the majority of them were working half days. "It doesn't take long to lose the savings from just-in-time delivery with lost production," says Van Gaal, noting that, in earlier days, automakers had an inventory buffer of at least two or three days, sometimes longer. When on Saturday, March 18, CN imposed a lockout of its workers following a strike/lockout on parts of CP Rail System earlier that week, there was no immediate impact on Ford because it doesn't assemble on weekends. But by Monday, the automaker had a crisis on its hands. That 'morning, it was decided to send 2,500 hourly workers at the St. Thomas, Ontario, large car plant home for the duration of the strike. Production of Windstars in Oakville was cut in half, putting 3,500 employees, who build 75 minivans an hour, on four-hour shifts. On Tuesday, March 21, 800 hourly employees at the Oakville truck plant were sent home after four hours of a 10-hour shift. Later that same day, when it was realized the strike would last at least to week's end, Ford hired hundreds of trucks to deliver the body panels that would normally be transported by rail. Hartford will not disclose details, but he says the cost of this move was "substantial." Thanks to the fleet of trucks, Ford was able to keep its three Canadian plants operating at half capacity for most of the week of March 20. By the following Monday the rail stoppage was over, thanks to Ottawa's back-to-work legislation, and Ford's St. Thomas car plant and Oakville truck plant were back in gear. By Tuesday, the Windstar minivan plant was at capacity. "The benefits of just-in-time, although hard to define, are significantly greater than the costs," says Toronto-based auto analyst Dennis DesRosiers. He estimates that because of just-in-time delivery, Canadian automakers and autoparts suppliers have reduced the amount of inventory they carry by about $1.2 billion over the past decade. That translates into annual savings of about $300 million, split evenly between a lower cost of financing inventory and more efficient plant use, DesRosiers says. A number of strikes by the United Auto Workers union at GM parts plants in the U.S. last year were all resolved quickly, largely because GM could not afford to stand by and watch one plant closure cripple its entire operations. The UAW, which is pushing GM to hire more workers and stop moving contracts to outside suppliers, forced GM to give in to most of its demands before ending the strikes. "Without question, just-in-time delivery has given us more clout," says UAW spokesman Reg McGhee, noting that with just-in-time assembly, plants normally have an inventory cushion of no more than a few hours before they have to shut down. -- The Financial Post April 1, 1995 Sid Shniad