I beg to differ somewhat from this ISO 9000 views presented so far. While
it is true that havings "systems" in place can increase work intensity
(absolute surplus value in marxian terminology) from a supply/quality
assurance point of view ISO 9000 is very useful especially for those
countries tha
Although my experience with ISO-9000 are all in non-union shops, I do find some
useful insights in Parker & Slaughter's Working Smart.
The spirit of ISO-9000s series is to acquire utmost predictability of the
performance of all work procedures in a company. Generally, consulting firms
encourage c