Cox Business Internet

2016-07-02 Thread Nathan England
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Howdy all, It seems my current cox package has expired and my rates are set to sky rocket. I currently have the premium internet which is 150mbps for $79.99. I can pay $10 more a month and get the cox business internet which is 25mbps. I'm conflicte

Re: Cox Business Internet

2016-07-02 Thread Sesso
I would definitely not do 25mbps as it would be a lot slower than 150. Plus the business line will make you do a contract. Jason > On Jul 2, 2016, at 12:32 AM, Nathan England wrote: > > Signed PGP part > > Howdy all, > > It seems my current cox package has expired and my rates are set to s

Re: Cox Business Internet

2016-07-02 Thread Michael Butash
The only thing it really gets you is: 1) better support sla for on-site (bad cable, az happens) 2) slightly better port access (http/smtp) 3) routing if desired (static prefix or bgp) Otherwise, I do everything over residential service. Since they opened https for sslvpn, even less desirable t

Re: Cox Business Internet

2016-07-02 Thread Eric Oyen
well, they do have an uptime guarantee and also several static IP's in the business package. In all honesty, unless you are running a business, residential will definitely meet your needs. -eric On Jul 2, 2016, at 12:32 AM, Nathan England wrote: > -BEGIN PGP SIGNED MESSAGE- > Hash: SHA

Re: Cox Business Internet

2016-07-02 Thread Michael Butash
At one point I fought with Cox, asking how to get a secondary IP address on Residential, as they used to do this for another 5-10 a month.  Surprisingly (or not), no one could tell me.  Most of the people could barely spell IP let alone know what they were, but fi

Re: Cox Business Internet

2016-07-02 Thread Sesso
They don't stand up to their uptime guarantee. Our business line went down a minimum of 2 times a month In phx and one time a month in Chandler. They said it was maintenance and they wouldn't reimburse us. Sometimes it would go down for six hours overnight and we are a 24/7 business. Jason Se

Re: Cox Business Internet

2016-07-02 Thread Todd Cole
I stuck with Residential for the speed, down time seems to be the same as business accounts tho business do get 24/7 service calls and support. a little port work and dns hop was easy to do. And I do prefer Cox vs CL but Google could be the future---maybe Todd On Sat, Jul 2, 2016 at 12:48 PM, Ses

Re: Cox Business Internet

2016-07-02 Thread Bob Elzer
Have you tried asking them to renew your current plan, or telling them you will leave if they don't ? Also, if they say go ahead and leave, hang up and call back and get someone else and go through the same thing, repeating until you get the answer you want. I find most of these reps don't care o