Re: Does switching from 1.5 Mbp to a faster fiber-optic connection require any system changes?

2009-04-19 Thread Lisa Kachold
essage- > From: plug-discuss-boun...@lists.plug.phoenix.az.us > [mailto:plug-discuss-boun...@lists.plug.phoenix.az.us] On Behalf Of > Stephen > Sent: Friday, April 17, 2009 11:49 PM > To: Main PLUG discussion list > Subject: Re: Does switching from 1.5 Mbp to a faster fiber-

Re: Does switching from 1.5 Mbp to a faster fiber-optic connection require any system changes?

2009-04-18 Thread JD Austin
two years > > > -Original Message- > From: plug-discuss-boun...@lists.plug.phoenix.az.us > [mailto:plug-discuss-boun...@lists.plug.phoenix.az.us] On Behalf Of > Stephen > Sent: Friday, April 17, 2009 11:49 PM > To: Main PLUG discussion list > Subject: Re: Does switching from 1.

RE: Does switching from 1.5 Mbp to a faster fiber-optic connection require any system changes?

2009-04-18 Thread Bob Elzer
supported, how was it working for two years -Original Message- From: plug-discuss-boun...@lists.plug.phoenix.az.us [mailto:plug-discuss-boun...@lists.plug.phoenix.az.us] On Behalf Of Stephen Sent: Friday, April 17, 2009 11:49 PM To: Main PLUG discussion list Subject: Re: Does swit

Re: Does switching from 1.5 Mbp to a faster fiber-optic connection require any system changes?

2009-04-18 Thread Lisa Kachold
I managed hDSL circuits at Nike (Senior Voice/Data Network Analyst); and had Qwest here, there are no settings in your cable modem to change; it's all done through Quality of Service aka Bandwidth shaping on the basis of the user database service levels. They don't support Linux, so you need to be

Re: Does switching from 1.5 Mbp to a faster fiber-optic connection require any system changes?

2009-04-17 Thread Stephen
i just never mention Linux, i just Ask for X Y and Z and then hook things up. Only when questioned do i tell them anything. On Fri, Apr 17, 2009 at 4:12 PM, Josef Lowder wrote: > On 4/17/09, Stephen wrote: >> it mostly just reconfigured the modem with a uPNPesque application. >> >>  but honestl

Re: Does switching from 1.5 Mbp to a faster fiber-optic connection require any system changes?

2009-04-17 Thread Lisa Kachold
SEE FAQ: http://www.qwestchoice.com/faqs.html Excerpt: *What if I want to upgrade to the faster service later?* Choice OnLine is available in two different service packages, Classic and Select. At anytime these services can be changed from one to another. Change of service is immediate. To hav

Re: Does switching from 1.5 Mbp to a faster fiber-optic connection require any system changes?

2009-04-17 Thread Craig White
On Fri, 2009-04-17 at 15:36 -0700, Josef Lowder wrote: > Does switching from my current Qwest DSL 1.5 Mbp service to a faster > fiber-optic connection require any system changes? > > When I first got hooked up with Qwest DSL, I remember it was quite a > hassle to get it to work. But once I got it

Re: Does switching from 1.5 Mbp to a faster fiber-optic connection require any system changes?

2009-04-17 Thread Lisa Kachold
No switching to a higher bandwidth DSL Qwest service will equate to nothing more than a QoS jockey batch running the settings to each level of service based on your support tags. I would, however, be sure that they did not charge you for the "self install" kit. Once you determine it was not part

Re: Does switching from 1.5 Mbp to a faster fiber-optic connection require any system changes?

2009-04-17 Thread Joseph Sinclair
Instead of Linux, try telling them you have a network setup, and need to make the settings changes on/through the router. (Assuming this is true) If they still aren't helpful, ask to speak to a knowledgeable tech, sometimes you can get past the script-readers to someone who knows what they're tal

Re: Does switching from 1.5 Mbp to a faster fiber-optic connection require any system changes?

2009-04-17 Thread Josef Lowder
On 4/17/09, Stephen wrote: > it mostly just reconfigured the modem with a uPNPesque application. > > but honestly call their customer service department and ask them what > your settings need to be to connect. they most likely can get you that stuff. I'll try that, but in the past, whenever I m

Re: Does switching from 1.5 Mbp to a faster fiber-optic connection require any system changes?

2009-04-17 Thread Stephen
it mostly just reconfigured the modem with a uPNPesque application. but honestly call their customer service department and ask them what your settings need to be to connect. they most likely can get you that stuff. On Fri, Apr 17, 2009 at 3:36 PM, Josef Lowder wrote: > Does switching from my cu

Does switching from 1.5 Mbp to a faster fiber-optic connection require any system changes?

2009-04-17 Thread Josef Lowder
Does switching from my current Qwest DSL 1.5 Mbp service to a faster fiber-optic connection require any system changes? When I first got hooked up with Qwest DSL, I remember it was quite a hassle to get it to work. But once I got it sorted out, with a few relatively minor outages, it has been wor