powermail-discuss Digest #3112 - Monday, April 6, 2015
PM consistently hangs with POP/Yosemite
by "Bob Parks" <b...@kidsource.com>
Re: PM consistently hangs with POP/Yosemite
by "Tom Bulat" <t...@dandeliondigital.com>
Re: PM consistently hangs with POP/Yosemite
by "Peter Lovell" <plov...@mac.com>
Re: PM consistently hangs with POP/Yosemite
by "Bob Parks" <b...@kidsource.com>
Re(2): PM consistently hangs with POP/Yosemite
by "Peter Lovell" <plov...@mac.com>
Re: PM consistently hangs with POP/Yosemite
by "Bob Parks" <b...@kidsource.com>
Re(2): PM consistently hangs with POP/Yosemite
by "Peter Lovell" <plov...@mac.com>
----------------------------------------------------------------------
Subject: PM consistently hangs with POP/Yosemite
From: "Bob Parks" <b...@kidsource.com>
Date: Sun, 5 Apr 2015 12:29:10 -0700
Sorry if this topic has been discussed before, but I have not been saving the
messages on this list.
I have been using Powermail for many years. For the last few years, it has
been on a Macbook Pro with OS 10.7. It is connecting mostly with an EIMS
server via POP. No issues at all.
I just upgraded the computer to a new iMac running 10.10.2 Yosemite. I
upgraded Powermail to the most recent version (6.2.1). Several times a day, PM
hangs up while downloading a message. PM becomes totally non responsive and
has to be force quit. It seems like the same message is hanging it up every
time, but its hard to tell.
I can go back to my old PowerMac, and then PM works just fine (its actually
still 6.1.5). No issues at all. After I do that, then the iMac can download
OK for a while.
Any suggestions?
Bob Parks
----------------------------------------------------------------------
Subject: Re: PM consistently hangs with POP/Yosemite
From: "Tom Bulat" <t...@dandeliondigital.com>
Date: Sun, 5 Apr 2015 20:30:36 -0400
Hi all,
I have problems with the latest PM and the latest Yosemite also.
Thanks, and so long for now, TOM
>Sorry if this topic has been discussed before, but I have not been
>saving the messages on this list.
>
>I have been using Powermail for many years. For the last few years, it
>has been on a Macbook Pro with OS 10.7. It is connecting mostly with
>an EIMS server via POP. No issues at all.
>
>I just upgraded the computer to a new iMac running 10.10.2 Yosemite. I
>upgraded Powermail to the most recent version (6.2.1). Several times a
>day, PM hangs up while downloading a message. PM becomes totally non
>responsive and has to be force quit. It seems like the same message is
>hanging it up every time, but its hard to tell.
>
>I can go back to my old PowerMac, and then PM works just fine (its
>actually still 6.1.5). No issues at all. After I do that, then the
>iMac can download OK for a while.
>
>Any suggestions?
>
>Bob Parks
----------------------------------------------------------------------
Subject: Re: PM consistently hangs with POP/Yosemite
From: "Peter Lovell" <plov...@mac.com>
Date: Sun, 05 Apr 2015 21:55:06 -0400
Hi Bob,
I have been using PM for many years and have occasionally had a problem of the
type you describe. Not many, but more than a single one.
In my experience, it has been related to a very large (i.e. huge) message when
I have "HTML" set as default. The underlying issue is that PM's rendering of
HTML is not the same as that of Apple Mail, and there are a few things that
cause it to stumble. I could speculate about the differences but it would be
just that - speculation.
So instead I'll suggest a couple of things that might move things forward for
you...
First is to turn off HTML as the default (Preferences > HTML Reader) if you
haven't already done so. Then see if the messages download OK. You might find,
as I did, that then switching from plain text to HTML on the "suspect" message
took a *very* long time - indicating that it's a rendering issue rather than
one of the download process
Second - if there's still a problem then, before you start PM, start "Activity
Monitor" (in /Applications/Utilities) to watch what's happening. If PM hangs
during the download then use Activity Monitor to sample the PM activity and
send the output to CTM [I am skipping the details here for the sake of brevity
-- if this is not familiar to you please email me and I'll send more detailed
steps]
It also helps if you have the exact message content that is causing the
problem. In my experience, the best way to do this is to use Apple Mail and
"Forward as Attachment".
Regards.....Peter
On Sun, Apr 5, 2015, Bob Parks <b...@kidsource.com> wrote:
>Sorry if this topic has been discussed before, but I have not been
>saving the messages on this list.
>
>I have been using Powermail for many years. For the last few years, it
>has been on a Macbook Pro with OS 10.7. It is connecting mostly with
>an EIMS server via POP. No issues at all.
>
>I just upgraded the computer to a new iMac running 10.10.2 Yosemite. I
>upgraded Powermail to the most recent version (6.2.1). Several times a
>day, PM hangs up while downloading a message. PM becomes totally non
>responsive and has to be force quit. It seems like the same message is
>hanging it up every time, but its hard to tell.
>
>I can go back to my old PowerMac, and then PM works just fine (its
>actually still 6.1.5). No issues at all. After I do that, then the
>iMac can download OK for a while.
----------------------------------------------------------------------
Subject: Re: PM consistently hangs with POP/Yosemite
From: "Bob Parks" <b...@kidsource.com>
Date: Sun, 05 Apr 2015 19:52:35 -0700
This is a multi-part message in MIME format.
--------------060003030002070706000208
Content-Type: text/plain; charset=ISO-8859-1; format=flowed
Content-Transfer-Encoding: 7bit
Peter,
Thanks for the info.
I have always kept HTML reader turned off. I just use the little icon
on the bottom of the message window to render the HTML when needed, but
usually, I just open the message in a browser.
When I was testing this afternoon, one of the messages that hung PM was
a single word "test" in the body, plus the usual headers. It was sent
from Apple Mail, so it did have an HTML part.
This is frequent now.. like EVERY time it tries to download. Giving it
a lot of time, it will eventually download one message (out of a half
dozen on the server). The Activity Monitor detail shows lots of "recent
hangs".. about 15 to 20 before it finally downloads the message. I did
grab several samples if anyone wants to see them. CPU use is a small
fraction of a percent.
Meanwhile, PM on the old computer works just fine.
Hmm.. while I was writing this (in a different program), PM easily
downloaded a 700kb message (with large enclosures), and then hung on the
next message.
BTW, when this started, I did start a new cache folder on the server for
my account. They normally accumulate some old messages (a few per year
that somehow do not get deleted).
The other confusing part is that PM worked just fine for a day or so on
the new computer before this problem started.
Bob
> Peter Lovell <mailto:plov...@mac.com>
> April 5, 2015 at 6:55 PM
> Hi Bob,
>
> I have been using PM for many years and have occasionally had a
> problem of the type you describe. Not many, but more than a single one.
>
> In my experience, it has been related to a very large (i.e. huge)
> message when I have "HTML" set as default. The underlying issue is
> that PM's rendering of HTML is not the same as that of Apple Mail, and
> there are a few things that cause it to stumble. I could speculate
> about the differences but it would be just that - speculation.
>
> So instead I'll suggest a couple of things that might move things
> forward for you...
>
> First is to turn off HTML as the default (Preferences > HTML Reader)
> if you haven't already done so. Then see if the messages download OK.
> You might find, as I did, that then switching from plain text to HTML
> on the "suspect" message took a *very* long time - indicating that
> it's a rendering issue rather than one of the download process
>
> Second - if there's still a problem then, before you start PM, start
> "Activity Monitor" (in /Applications/Utilities) to watch what's
> happening. If PM hangs during the download then use Activity Monitor
> to sample the PM activity and send the output to CTM [I am skipping
> the details here for the sake of brevity -- if this is not familiar to
> you please email me and I'll send more detailed steps]
>
> It also helps if you have the exact message content that is causing
> the problem. In my experience, the best way to do this is to use Apple
> Mail and "Forward as Attachment".
>
> Regards.....Peter
>
>
>
>
--------------060003030002070706000208
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<html><head>
<meta content="text/html; charset=ISO-8859-1" http-equiv="Content-Type">
</head><body bgcolor="#FFFFFF" text="#000000">Peter, <br>
<br>
Thanks for the info.<br>
<br>
I have always kept HTML reader turned off. I just use the little icon
on the bottom of the message window to render the HTML when needed, but
usually, I just open the message in a browser.<br>
<br>
When I was testing this afternoon, one of the messages that hung PM was a
single word "test" in the body, plus the usual headers. It was sent
from Apple Mail, so it did have an HTML part.<br>
<br>
This is frequent now.. like EVERY time it tries to download. Giving it a
lot of time, it will eventually download one message (out of a half
dozen on the server). The Activity Monitor detail shows lots of "recent
hangs".. about 15 to 20 before it finally downloads the message. I did
grab several samples if anyone wants to see them. CPU use is a small
fraction of a percent.<br>
<br>
Meanwhile, PM on the old computer works just fine.<br>
<br>
Hmm.. while I was writing this (in a different program), PM easily
downloaded a 700kb message (with large enclosures), and then hung on the
next message.<br>
<br>
BTW, when this started, I did start a new cache folder on the server for
my account. They normally accumulate some old messages (a few per year
that somehow do not get deleted).<br>
<br>
The other confusing part is that PM worked just fine for a day or so on
the new computer before this problem started.<br>
<br>
Bob<br>
<blockquote style="border: 0px none;"
cite="mid:20150406015506.97241...@smtp.mail.me.com" type="cite">
<div style="margin:30px 25px 10px 25px;" class="__pbConvHr"><div
style="display:table;width:100%;border-top:1px solid
#EDEEF0;padding-top:5px"> <div
style="display:table-cell;vertical-align:middle;padding-right:6px;"><img
photoaddress="plov...@mac.com" photoname="Peter Lovell"
src="cid:part1.02050507.09060000@kidsource.com"
name="compose-unknown-contact.jpg" height="25px" width="25px"></div> <div
style="display:table-cell;white-space:nowrap;vertical-align:middle;width:100%">
<a moz-do-not-send="true" href="mailto:plov...@mac.com";
style="color:#737F92
!important;padding-right:6px;font-weight:bold;text-decoration:none
!important;">Peter Lovell</a></div> <div
style="display:table-cell;white-space:nowrap;vertical-align:middle;">
<font color="#9FA2A5"><span style="padding-left:6px">April 5, 2015 at
6:55 PM</span></font></div></div></div>
<div style="color:#888888;margin-left:24px;margin-right:24px;"
__pbrmquotes="true" class="__pbConvBody"><div>Hi Bob,<br><br>I have been
using PM for many years and have occasionally had a problem of the type
you describe. Not many, but more than a single one.<br><br>In my
experience, it has been related to a very large (i.e. huge) message when
I have "HTML" set as default. The underlying issue is that PM's
rendering of HTML is not the same as that of Apple Mail, and there are a
few things that cause it to stumble. I could speculate about the
differences but it would be just that - speculation.<br><br>So instead
I'll suggest a couple of things that might move things forward for
you...<br><br>First is to turn off HTML as the default (Preferences >
HTML Reader) if you haven't already done so. Then see if the messages
download OK. You might find, as I did, that then switching from plain
text to HTML on the "suspect" message took a *very* long time -
indicating that it's a rendering issue rather than one of the download
process<br><br>Second - if there's still a problem then, before you
start PM, start "Activity Monitor" (in /Applications/Utilities) to watch
what's happening. If PM hangs during the download then use Activity
Monitor to sample the PM activity and send the output to CTM [I am
skipping the details here for the sake of brevity -- if this is not
familiar to you please email me and I'll send more detailed steps]<br><br>It
also helps if you have the exact message content that is causing the
problem. In my experience, the best way to do this is to use Apple Mail
and "Forward as
Attachment".<br><br>Regards.....Peter<br><br><br></div><div><!----><br><br></div></div>
</blockquote>
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----------------------------------------------------------------------
Subject: Re(2): PM consistently hangs with POP/Yosemite
From: "Peter Lovell" <plov...@mac.com>
Date: Mon, 06 Apr 2015 00:37:48 -0400
Well, this *does* seem strange. I'm also running 10.10.2 with PM 6.2.1 (on 2012
Mini and 2015 rMBP) and have not seen a problem such as this. Admittedly, most
of my mail is iCloud (IMAP) but I still get 5% or so on a POP3 account.
I am puzzled with this scenario from your original message...
>I can go back to my old PowerMac, and then PM works just fine (its
>actually still 6.1.5). No issues at all. After I do that, then the
>iMac can download OK for a while.
Do I understand correctly that downloading things on computer "B" (old
PowerMac) causes downloads on computer "A" (new iMac) to work? That is very
un-POP behavior. I don't think we're near the bottom of this yet.
Bob Parks <b...@kidsource.com> wrote:
>Peter,
>
>Thanks for the info.
>
>I have always kept HTML reader turned off. I just use the little icon
>on the bottom of the message window to render the HTML when needed, but
>usually, I just open the message in a browser.
>
>When I was testing this afternoon, one of the messages that hung PM was
>a single word "test" in the body, plus the usual headers. It was sent
>from Apple Mail, so it did have an HTML part.
>
>This is frequent now.. like EVERY time it tries to download. Giving it
>a lot of time, it will eventually download one message (out of a half
>dozen on the server). The Activity Monitor detail shows lots of "recent
>hangs".. about 15 to 20 before it finally downloads the message. I did
>grab several samples if anyone wants to see them. CPU use is a small
>fraction of a percent.
>
>Meanwhile, PM on the old computer works just fine.
>
>Hmm.. while I was writing this (in a different program), PM easily
>downloaded a 700kb message (with large enclosures), and then hung on the
>next message.
>
>BTW, when this started, I did start a new cache folder on the server for
>my account. They normally accumulate some old messages (a few per year
>that somehow do not get deleted).
>
>The other confusing part is that PM worked just fine for a day or so on
>the new computer before this problem started.
>
>Bob
>> Peter Lovell <mailto:plov...@mac.com>
>> April 5, 2015 at 6:55 PM
>> Hi Bob,
>>
>> I have been using PM for many years and have occasionally had a
>> problem of the type you describe. Not many, but more than a single one.
>>
>> In my experience, it has been related to a very large (i.e. huge)
>> message when I have "HTML" set as default. The underlying issue is
>> that PM's rendering of HTML is not the same as that of Apple Mail, and
>> there are a few things that cause it to stumble. I could speculate
>> about the differences but it would be just that - speculation.
>>
>> So instead I'll suggest a couple of things that might move things
>> forward for you...
>>
>> First is to turn off HTML as the default (Preferences > HTML Reader)
>> if you haven't already done so. Then see if the messages download OK.
>> You might find, as I did, that then switching from plain text to HTML
>> on the "suspect" message took a *very* long time - indicating that
>> it's a rendering issue rather than one of the download process
>>
>> Second - if there's still a problem then, before you start PM, start
>> "Activity Monitor" (in /Applications/Utilities) to watch what's
>> happening. If PM hangs during the download then use Activity Monitor
>> to sample the PM activity and send the output to CTM [I am skipping
>> the details here for the sake of brevity -- if this is not familiar to
>> you please email me and I'll send more detailed steps]
>>
>> It also helps if you have the exact message content that is causing
>> the problem. In my experience, the best way to do this is to use Apple
>> Mail and "Forward as Attachment".
>>
>> Regards.....Peter
----------------------------------------------------------------------
Subject: Re: PM consistently hangs with POP/Yosemite
From: "Bob Parks" <b...@kidsource.com>
Date: Sun, 05 Apr 2015 22:52:11 -0700
I wonder if some messages are causing the problem, and downloading with
the other POP client just removes them from the server?
Bob
Peter Lovell wrote:
> Do I understand correctly that downloading things on computer "B" (old
> PowerMac) causes downloads on computer "A" (new iMac) to work? That is very
> un-POP behavior. I don't think we're near the bottom of this yet.
----------------------------------------------------------------------
Subject: Re(2): PM consistently hangs with POP/Yosemite
From: "Peter Lovell" <plov...@mac.com>
Date: Mon, 06 Apr 2015 10:07:07 -0400
Hi Bob,
that's possible but not common. Most people who have two computers set up on a
POP account have preferences set so that all mail goes to both. So if computer
"A" downloads first, the items will show as "read" when "B" looks at them, but
"B" will still download them. Otherwise you have two split mailboxes and things
get lost. Your problem doesn't sound like this.
Cheers.....Peter
Bob Parks <b...@kidsource.com> wrote:
>I wonder if some messages are causing the problem, and downloading with
>the other POP client just removes them from the server?
>
>Bob
>
>Peter Lovell wrote:
>> Do I understand correctly that downloading things on computer "B" (old
>PowerMac) causes downloads on computer "A" (new iMac) to work? That is
>very un-POP behavior. I don't think we're near the bottom of this yet.
>
----------------------------------------------------------------------
End of powermail-discuss Digest
