GE Completes Global Outsourcing Sale
The Associated Press
Friday, December 31, 2004; 10:56 AM 


NEW YORK - General Electric Co. completed the sale of
a majority stake in its global outsourcing business to
two U.S.-based equity firms for $500 million, the
conglomerate said Friday. 

General Electric sold a 60 percent stake in GE Capital
International Services, or Gecis, to U.S. private
equity firms General Atlantic Partners LLC and Oak
Hill Capital Partners LLC, which will broaden the
customer base for its outsourcing services, General
Electric said. 

   
General Electric will keep 40 percent of Gecis, based
in New Dehli and primarily focused on back office
operations for GE and others in India. General
Electric has said it will remain the biggest customer
as the company expands its client base, adding
sectors. 

General Electric, based in Fairfield, Conn., was among
the first U.S. companies to set up business-processing
outsourcing operations in India, taking advantage of
its large pool of English-speaking workers ready to
work for low wages and tech-savvy entrepreneurs. 

Set up in 1997 in Gurgaon, a town adjoining New Delhi,
the company rapidly expanded its operations in the
past five years. It employs about 17,000 people in
centers located in India, China, Hungary and Mexico.
Revenues in 2004 were expected to reach $420 million,
compared with $26 million in 1999. 

The Gecis sale is the largest-ever transaction
involving an outsourcing company. Industry executives
have said it could signal a wider trend of
multinationals selling back-office operations to cut
costs. 





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