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  Reuters Plans to Triple Jobs at Site in India
By HEATHER TIMMONS

Published: October 8, 2004


LONDON, Oct. 7 - Reuters, the news service and data
company, which is trying to meet stringent
cost-cutting targets, said Thursday it would triple
the number of employees it has in India by the end of
next year. 

As many as 1,500 employees, or a tenth of the
company's total, will be in Bangalore by 2006, company
executives said during a ceremony to open a building
in southern India. Reuters already has 340 employees
in Bangalore, including about 13 journalists. The
company said it planned to move mainly data and
technical jobs to Bangalore. The editorial staff in
Bangalore is expected to increase to 50 by early next
year, Reuters told union representatives. 
 
The company's chief executive, Tom Glocer, is
embracing outsourcing to reduce costs. He foreshadowed
Thursday's announcement in September at an investor
conference. 

"The amazing thing - and this is the dirty little
secret about outsourcing that people need to talk
about publicly a bit more - not only is the cost
conflation amazing at four, five or even six to one,
but the quality and productivity is better too," Mr.
Glocer said in September. "We are flooded. We have 100
qualified applications for every data input person and
these people have qualified accounting degrees." 

The company, which now employs 1,000 data-processing
workers at about 40 sites worldwide, plans to shift
450 jobs to Bangalore initially, mainly from Tiverton,
England; White Plains, N.Y.; and Singapore. 

Analysts said that action fits into the company's
greater strategy. "This doesn't surprise me at all,
given the targets they have set for themselves," said
Paul Sullivan, a media analyst at Merrill Lynch in
London. Reuters has pledged to cut costs by £440
million ($782 million) by the end of 2006, and Mr.
Sullivan said the number was considered "sacrosanct."
Reuters said Thursday that costs in Bangalore were
about 40 percent lower than in New York or London. 

The Bangalore office supplies information on companies
and debt and equity issues. Later, it will also
provide information on mergers, acquisitions and
equity pricing. 

Union leaders expressed concern about the move, which
they said could impair the quality of news and data
Reuters offers. "We're talking about people halfway
around the world from where the news is happening, in
a different continent and time zone," said Peter
Szekely, chairman of the Reuters unit of the Newspaper
Guild of New York.

Reuters executives said that the plan would not result
in job losses in the editorial division.





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