Hi. Okay, the mystery continues!

I was able to get license manager to see my connected ilok and every
single license I own is in the list, except for pro tools studio! It's
just not there. It's a perpetual license with updates until November
2023. The other Avid licenses are there, like for falcon and the plug
in packages that were included with studio, but, no actual studio
perpetual license is listed. It is in my avid account however and with
my old Mac, I installed it on my current ilok dongle, not in the
cloud.

Any thoughts?

Thanks,

Cameron.



On 7/10/23, accessibleproto...@gmail.com <accessibleproto...@gmail.com> wrote:
> Hi Cameron
>
> A couple things:
> As far as waves goes, you can subscribe to another update plan, but you may
> want to look at doing their new subscription based model, as it's much
> cheaper for every plug-in they offer, and everything will always be
> up-to-date, but that's up to you. I don't remember off the top of my head
> what waves plug-in versions are supported on Apple Silicon or Ventura etc.
> As for complete, that may be another OS compatibility issue, or something
> going on with Native Access, usually both. For me, reactor five will not
> install on any new machine because it's still a 32 bit app,which ultimately
> doesn't matter because it's content is still in reactor six. But it's still
> acts like it wants to install on a clean OS through native access.
> VOcr should work on silicon, but you have to enable quite a few preferences
> etc. for it to function, some of which can be hard to find.
> My guess, though I could be wrong, is that your perpetual Studio license
> doesn't cover the latest version of Pro Tools. The Ilok will not appear on
> your desktop, but it will appear under locations in the Ilok license
> manager.
> I'd be happy to help walk you through any of this if you'd like, feel free
> to call me or email me privately. these types of things can be annoyingly
> tedious when you're setting up a new system.
> Best,
> Rocco
>
> Rocco Fiorentino
> www.musicbyrocco.com
> (609)922-3838
>
>> On Jul 10, 2023, at 1:44 PM, Cameron Strife <came...@cameronstrife.com>
>> wrote:
>>
>> Hey everybody. Hopefully somebody has a solution for this...
>>
>> I've been setting up my new m2 mac book pro over the past few weeks...
>> Mac OS is up to date as is pro tools, keyboard maestro, flow tools,
>> VOCR, )although that isn't working yet), as well as Apple silicon
>> compatible plug ins I've managed to find. (It looks like I need to
>> purchase the waves update plan though to get native support since my
>> waves plugs are all version 11 and 12.) Installing everything in NI
>> Komplete ultimate 12 has been a painstaking venture with mixed results
>> but that is another story...
>>
>> Anyways, I updated the ilok license manager, plugged in my ilok
>> dongle, and signed in. When I launch pro tools, it says I need to
>> activate my pro tools studio subscription or quit. My iLok is plugged
>> in though which contains my perpetual pro tools studio license. For
>> some reason, it's not seeing it.
>>
>> Oddly enough the iLok license manager is easier to use on windows than
>> mac for me and I'm not really sure if it is seeing my connected ilok
>> or not. I did reboot the machine, tried a different USB port, and
>> reinstalled the license manager but I'm getting the same results.
>>
>> Do any of you have a solution for this by chance? I hope I didn't
>> somehow break something as my ilok has 64 licenses on it.
>>
>> One final note: my waves dongle is showing up on the desktop but the
>> ilok is not. Should it be showing up there?
>>
>> Thanks,
>>
>> Cameron.
>>
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