Zach,
Chris Moates did an interesting presentation on Puppet during CPOSC a
few months back. I was actually looking at his slides for a refresher
the other day. You might find something useful in there as far as
reasons to use Puppet. He lists quite a few and why its beneficial.
You can grab a
Steve Traugott (http://www.infrastructures.org/) compares the problem
to building cars by hand, vs the production line. It's a nice
metaphor to use when you're trying to demonstrate what a significant
change it can be.
We still do stuff by hand in IT even though you can demonstrate that
the