Hi Manikandan.

Not sure I can but..
as written in my previous mail it may relate to different things.

I do not know if Your personal and official id is on the same mailserver, but if not, You can try to increase the "idle-timeout-secs".

If You set it to 0, You will disable the feature but I'm not sure that is advisable - try to double to 120.

I do have some TIMEOUTS in my logfile as well, but all are related to spammers and the most obvious reason - bad software + the below reason.

If You're running fail2ban there can be an issue, if the ip address somehow is 'blocked' by fail2ban because of other reasons without spamdyke knows hence the TIMEOUTS.

Lastly You may turn on debug - but it is space consuming I guess.

/Finn


Den 19-10-2020 kl. 06:56 skrev Chandran Manikandan:
Hi Finn,

Our clients are sending the emails to my personal and my official id in the past two weeks, those emails are delivered into my personal id, but my official id is not getting delivered then i found the above warning message everyday. I have allowed my client domain on whitelist_senders,recipients,rdns and clients also getting my official emails on their server.
Could you advise how to rectify this issue.

Thanks in Advance.

On Fri, Oct 16, 2020 at 6:45 PM <qm...@mailonly.dk <mailto:qm...@mailonly.dk>> wrote:

    Hi,

    Searching for Spamdyke TIMEOUTS gets this from Spamdyke:

    "Badly written software on the remote hosts. It seems a lot of spam
    software doesn't handle error codes at all. It just attempts delivery
    and expects success. When an error code is sent, the software just sits
    and waits for the success code it wants. Eventually, the connection
    times out. Sometimes, a remote server will take a long time to begin
    delivering a large (legitimate) message, which can cause timeouts."

    Hope it can help.

    /Finn





    Den 16-10-2020 kl. 11:42 skrev ChandranManikandan:
     >
     > Hi Friends,
     >
     >
     > One of our client emails is not delivered to our server and it is
     > showing the below log with timeout.
     >
     > Oct 16 14:33:05 mail spamdyke[4986]: TIMEOUT from: x...@xxx.com
    <mailto:x...@xxx.com>
     > <mailto:x...@xxx.com <mailto:x...@xxx.com>> to: (unknown)
    origin_ip: 198.21.20.189 origin_rdns:
     > x...@xxx.com <mailto:x...@xxx.com> <mailto:x...@xxx.com
    <mailto:x...@xxx.com>> auth: (unknown) encryption: (none)
     > reason: TIMEOUT
     > Oct 16 14:33:25 mail spamdyke[5225]: TIMEOUT from: x...@xxx.com
    <mailto:x...@xxx.com>
     > <mailto:x...@xxx.com <mailto:x...@xxx.com>> to: (unknown)
    origin_ip: 192.12.78.22 origin_rdns:
     > x...@xxx.com <mailto:x...@xxx.com> <mailto:x...@xxx.com
    <mailto:x...@xxx.com>> auth: (unknown) encryption: (none)
     > reason: TIMEOUT
     >
     > MY OS is  CentOS Linux release 7.7.1908 (Core)
     > Qmail is qmail-1.03-3.2.qt.el7.x86_64
     > Spamdyke is spamdyke 5.0.1+TLS+CONFIGTEST+DEBUG
     > spamdyke.conf
     >
     > #dns-blacklist-entry=zombie.dnsbl.sorbs.net
    <http://zombie.dnsbl.sorbs.net> <http://zombie.dnsbl.sorbs.net>
     > #dns-blacklist-entry=dul.dnsbl.sorbs.net
    <http://dul.dnsbl.sorbs.net> <http://dul.dnsbl.sorbs.net>
     > #dns-blacklist-entry=bogons.cymru.com <http://bogons.cymru.com>
    <http://bogons.cymru.com>
     > dns-blacklist-entry=zen.spamhaus.org <http://zen.spamhaus.org>
    <http://zen.spamhaus.org>
     > #dns-blacklist-entry=bl.spamcop.net <http://bl.spamcop.net>
    <http://bl.spamcop.net>
     > graylist-dir=/var/spamdyke/graylist
     > graylist-level=none
     > graylist-max-secs=2678400
     > graylist-min-secs=180
     > greeting-delay-secs=8
     > header-blacklist-entry=From:*>,*<*
     > idle-timeout-secs=60
     > ip-blacklist-file=/etc/spamdyke/blacklist_ip
     > ip-in-rdns-keyword-blacklist-file=/etc/spamdyke/blacklist_keywords
     > ip-in-rdns-keyword-whitelist-file=/etc/spamdyke/whitelist_keywords
     > ip-whitelist-file=/etc/spamdyke/whitelist_ip
     > qmail-rcpthosts-file=/var/qmail/control/rcpthosts
     > #qmail-rcpthosts-file=/var/qmail/control/qmail-morercpthosts-cdb
     > log-level=info
     > max-recipients=50
     > #policy-url=http://my.policy.explanation.url/
     > rdns-blacklist-file=/etc/spamdyke/blacklist_rdns
     > rdns-whitelist-file=/etc/spamdyke/whitelist_rdns
     > recipient-blacklist-file=/etc/spamdyke/blacklist_recipients
     > recipient-whitelist-file=/etc/spamdyke/whitelist_recipients
     > reject-empty-rdns
     > reject-ip-in-cc-rdns
     > reject-sender=no-mx
     > reject-unresolvable-rdns
     > sender-blacklist-file=/etc/spamdyke/blacklist_senders
     > sender-whitelist-file=/etc/spamdyke/whitelist_senders
     > tls-certificate-file=/var/qmail/control/servercert.pem
     > tls-level=smtp
     >
     > Appreciate anyone could help me.
     >
     > --
     > */Regards,
     > Manikandan.C
     > /*
     >
     >

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