Wrenches,
We have been in business for about 8 years, and up until now, the shipping gods
have smiled upon me, but apparently my luck has run out, as I've had 2 costly
shipping nightmares within a month, and I'm just wondering what other Wrenches
have done to protect themselves from the
This has happened to me a bunch. In my opinion, it is very important to
unpack all modules and equipment and inspect them before signing for a
delivery. We would have the driver unload modules on skids onto ground (if
he had a lift gate) or onto dock, and cut open module skids, inspect and
take
Luke Christy wrote
I know that things get damaged or lost all the time in shipment, and I'm
wondering how other businesses handle it.
We find that it's impossible to unpack and inspect all solar panels in
stacks of 36, while the truck driver is standing there impatiently waiting
to get on
Hi Luke,
Shipping damage is a direct loss to profit, so the carrier will want to
have reasonable proof
confirming they are actually responsible. Anyone can say it was delivered
that way.
If it is necessary to have the delivery person sit there
while you unpack everything, so be it. Do not
When modules are rec'd, sign all freight bills with exception or subject
to inspection. Take LOTS of pictures if there is any hidden damage as it
sits on the pallet. If you see any pallets with ANY holes, straps broken, or
shrink wrap loose, it's best to take a picture before it gets off the
I has been our experience that just about EVERY freight damage claim is
initially denied. They like to negotiate with you and give you a settlement
offer.
We make a good visual inspection, and if there is so much as a scratch or
grease mark on the wrap, we note possible hidden damage. We
Hey Luke,
Was it Saia?? We have had 2 claims this season as well. Similar fork
issue. One was a transfer from Saia to another freight company to us.
According to the driver, it arrived that morning damaged on the dock and
they are obliged to deliver it regardless. The other directly from
Just have to pile on the stack, for lack of a better term.
I have had panels come in that had 6 panels shattered in the center of the
stack, something (like a fork) had touched them and shifted them so they
shattered from the weight on the glass.
I now pick them up at the dock and go thru
Friends:
I am converting a long serving off-grid system to grid-tie. We will be
dispensing with batteries. The system has a 24 volt hydro component. Is
there a battery-less inverter that will work with the hydro?
Thanks in advance.
William Miller
PS: I have searched the
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