Re: [RE-wrenches] SMA TL meter communication interference?

2014-10-18 Thread Kristopher Schmid
August, The meter is recording correctly in both directions, but they are unable to communicate with it remotely...even at night. According to the utility contact, when he opens the PV AC disconnect, the communication is restored. Kris On Fri, Oct 17, 2014 at 6:32 PM, August Goers wrote: > HI

Re: [RE-wrenches] Looking for Solar World SW 275 Protect

2014-10-18 Thread Kristopher Schmid
Jesse, That info came from my distributor and i didn't ask why. On Fri, Oct 17, 2014 at 10:22 PM, Solar wrote: > Did they give a reason why they won't be making them anymore this year? > > Jesse > > RE-Power > > Sent from my iPhone > > On Oct 17, 2014, at 4:16 PM, Kristopher Schmid > wrote: >

Re: [RE-wrenches] Warranty replacements

2014-10-18 Thread Chris Mason
We are also in the generator business, as a Generac dealer. If you want to get an idea of how a manufacturer should handle warranty, Generac's model is worth a look. We get paid by Generac to perform warranty repairs, regardless of whether we sold the unit or not. This allows Generac to sell units

Re: [RE-wrenches] Warranty replacements

2014-10-18 Thread Jason Szumlanski
As our industry matures, we need to figure this out, and the best way, in my opinion, is to take cues from other industries. The main issue is unreasonably long and over-promising warranties. As manufacturers race to find their footing, there tends to be an easy way to compete by just lengthening w