I'm heading out on my first K1-Open fault code on a SMA inverter. Any tips
for diagnostic steps and likely outcome? I'm dreading the call to SMA based
on recent feedback about their customer support.
Jason Szumlanski
___
List sponsored by Redwood Alli
Jason, save the visit and spend the time on the phone with SMA, everyone I’ve
been on has resulted in an inverter replacement. SMA has done this over the
phone and has not required an onsite visit, unless you do not have the serial #.
Gary
[cid:55B44DB1-8648-4A44-97C2-50FBD3E2B4BD]
Gary Bass
Jason,
Feedback from SMA is that this issue is the result of a "bad batch" of
components from one of their suppliers - seems to be related to one of the
internal relays. We have fielded no less than a dozen of these error codes,
and they have always resulted in an RMA. As Gary pointed out you can
It's out of warranty, and I need to make the trip anyway because there are
no SB3300U replacements, so I have to see what's involved to go with a 3000
TL.
I warned the owner it's probably not going to be a simple fix...
On Tue, Jun 28, 2016 at 7:00 PM, Corey Shalanski
wrote:
> Jason,
>
> Fe
4 matches
Mail list logo
