Re: [RE-wrenches] Damaged in shipping

2019-07-02 Thread Michael Morningstar
For the last five years, I start off by telling new off-grid clients that the available equipment is crap and that they should expect said equipment to fail and that they will be paying me a lot of money over the life of the system to journey out to troubleshoot and make repairs. All my clients

Re: [RE-wrenches] Damaged in shipping

2019-07-02 Thread William Miller
Dave: It is obvious that a lot of the problems are not your fault. It would seem unfair for you to bear the expense of circumstances not of your making. It is noble to have concern for the client’s best interest and there is a lot to say for giving a little to build a relationship. It seems

Re: [RE-wrenches] Damaged in shipping

2019-07-02 Thread Allan Sindelar
Dave, Two more pieces... - keep notes and records of dates, times, activities and results for the entire process. - stay in regular communication with your clients, so that you’re working with them rather than for them. Allan Sindelar, Sindelar Solar > On Jul 2, 2019, at 1:26 PM, Dave Tedeya

Re: [RE-wrenches] Damaged in shipping

2019-07-02 Thread Benn Kilburn
Dave, If you are not alreadyMake sure you keep communication with them open about the issue during this time...so you don’t spring the issue on them if/when it drags out being resolved. Benn Kilburn SkyFire Energy 780-906-7807 > On Jul 2, 2019, at 2:26 PM, Dave Tedeyan wrote: > > Hi All

Re: [RE-wrenches] Damaged in shipping

2019-07-02 Thread Dave Tedeyan
Hi All, Thanks for the thoughts and opinions. It helps me a lot to get other opinions from people who have been doing this much longer than I. I am leaning towards the "don't charge any more until the issue is settled and then come up with a fair price" with the customer. Fortunately, I know that t

Re: [RE-wrenches] spaghetti mat

2019-07-02 Thread Dave Angelini Offgrid Solar
Fire season also! How does this impact fire safety on a roof please? It can't help right? Dave Angelini Offgrid Solar "we go where powerlines don't" http://members.sti.net/offgridsolar/ [1] e-mail offgridso...@sti.net [2] text 209 813 0060 On Mon, 1 Jul 2019 16:23:37 -0700, Bruce Erickson wrot

Re: [RE-wrenches] spaghetti mat

2019-07-02 Thread August Goers
Hi Bruce, Yes, we use yellow spaghetti mat daily to protect the roof. Carpet scraps available from flooring dealers also work well. Both are good for up to about 30 degrees (7/12 roof). Spaghetti mat can be reused many times but can be slippery when wet. Thermo-ply or some other relatively thin bo

Re: [RE-wrenches] spaghetti mat

2019-07-02 Thread Jeremy Rodriguez
The hotter it is the better. I like it as it softens up and I think it’s Safe to 30 degrees. We have only used it on asphalt. Jeremy Rodriguez Solar Installation / Design Expert All Solar, Inc. 1463 M St Penrose Colorado 81240 Sent by Jeremy's iPhone. Sorry for typos and shorthand. On Jul 1, 20