Re: [RE-wrenches] factory module damage, has anyone seen this?

Hi all  I hear what folks are saying about what my distributor should do and I’m caught. Because the OEM says it’s not a warranty issue and it’s not shipping damage. The distributor is caught in the middle. Distributor cut me what I think is a good deal. I can send them back on my dime a

Re: [RE-wrenches] Bad Diodes in QCells?

Adam, I had a similar experience with four QCell modules on two different jobs. Underperforming modules with low voltages at installation. Q.Peak Duo 325. Replaced under QCell warranty by credit to distributor. No labor compensation. Jeff Jeff Wongstrom NABCEP Certified PV Installer License

[RE-wrenches] AEE Solar

Does anyone know what's going on with AEE Solar? I've been trying to get in touch with anyone there and all the numbers I have used in the past as well as their published numbers get routed to Sunrun and they don't know anything. Thanks, Howie *Howie Michaelson**Sun Catcher* *NABCEP Certified So

Re: [RE-wrenches] AEE Solar

They closed their offices in Sacramento after Covid, I was told and everyone is working from home these days. Not sure about their phone tree. Bryan Norkunas br...@pv-cables.com Description: Description: PV-Cables_Logo_Transparent_Bkgnd_140x140 PV-Cable

Re: [RE-wrenches] factory module damage, has anyone seen this?

If they say it is within spec, and can show you paperwork showing that it is, then you got what you ordered. Perhaps it is “pre-flexed” for loading. Those are pretty tall/long mods. Benn Kilburn SkyFire Energy 780-906-7807 > On Nov 4, 2020, at 2:45 PM, Dana Orzel wrote: > > If they are Canad

Re: [RE-wrenches] Bad Diodes in QCells?

I just had four defective 390-watt 72-cell modules that were bad out of the box. I immediately thought it was an optimizer issue because in eight years, I've never had four modules go bad, let alone four from one box. My distributor put me in contact with Q-Cells and he was great taking info just

Re: [RE-wrenches] Bad Diodes in QCells?

I have a client with one QCell 260W module that has been installed for a few years now and has (apparently) had a bad diode since inception (determined via microinverter readings). We concluded with the (thankfully reasonable) homeowner that it isn't worth the expense to investigate further or purs

Re: [RE-wrenches] Bad Diodes in QCells?

Last year we serviced a system with a QCell with that the manufacturer deemed a “defective junction box”. Photo attached. I had never seen this before. Scary stuff. Luckily, on a ground mount in the middle of a field. Good reminder about DC arc fault mitigation. On Fri, Nov 6, 2020 at 3:00 PM J

[RE-wrenches] AEE Phones on fritz

I just spoke with Leslie Cannon at AEE. Their phone system is on the fritz. The IT people are working on it. Dana Orzel Great Solar Works, Inc. C - 208.721.7003 d...@solarwork.com Idaho Contractor - # 028765 Idaho PV # 028374

Re: [RE-wrenches] AEE Phones on fritz

Happens all the time, pulling the string between those cans too tight.  It may not help in this instance but I've been communicating with Zena at AEE the last few days ala email without problems. Bill On 11/6/2020 3:11 PM, Dana Orzel wrote: I just spoke with Leslie Cannon at AEE. Their phone