Re: [RE-wrenches] Adding customer to Optics RE system-Solved

2024-03-12 Thread William Miller via RE-wrenches
-wrenches] Adding customer to Optics RE system Greetings William, I think the trick is to have the customer wait until they get the invite and not have them create an account ahead of time. However on your end, it does say something about the client being able to add the system if they already have

Re: [RE-wrenches] Adding customer to Optics RE system

2024-02-21 Thread Nick A Lucchese via RE-wrenches
Greetings William, I think the trick is to have the customer wait until they get the invite and not have them create an account ahead of time. However on your end, it does say something about the client being able to add the system if they already have an account. I too have come across this ex

[RE-wrenches] Adding customer to Optics RE system

2024-02-21 Thread William Miller via RE-wrenches
Friends: This is a subject that has frustrated me for a long time. I have asked Outback Tech support but none of their people do this because they are not customers. I will connect anew system to Optics and send the client an invitation. The customer creates and account and then is directed