Re: [RE-wrenches] Data System Puzzle

2011-02-04 Thread vince
Thanks Phil I'll look into that. It has been my assumption that Energy Recommerce makes there own equipment, but with the way things are produced these days they could be made overseas. > Vince, > I had a similar experience a couple years ago with a Fat Spaniel string > monitoring box w/ Hall Ef

Re: [RE-wrenches] Data System Puzzle

2011-02-04 Thread vince
They did provide us with an installation manual. In talking with their technicians they have told us that there are hundreds of other similar installations of their equipment around the world and that they have not seen anything like this problem anywhere else. They did offer to refund our money an

Re: [RE-wrenches] Data System Puzzle

2011-02-04 Thread vince
or circuit board that > might be interfering with them? > > -Original Message- > From: vi...@solarenergydesign.com > Sent: Thursday, February 03, 2011 11:46 AM > To: RE-wrenches > Subject: [RE-wrenches] Data System Puzzle > > Sorry for the long post. I don't know

Re: [RE-wrenches] Data System Puzzle

2011-02-03 Thread Philip Boutelle
Vince, I had a similar experience a couple years ago with a Fat Spaniel string monitoring box w/ Hall Effect sensors, on MODBUS comm, etc. The folks at FS couldn't help at all, and like you I spent countless hours on the phone with the technicians to no avail. Then I found out that their boxes were

Re: [RE-wrenches] Data System Puzzle

2011-02-03 Thread Richard L Ratico
Hi Vince, I don't know anything about Energy Recommerce, but a search of their website did not result in finding an installation manual for their combiner box, only a datasheet. You stated countless hours were spent on the phone with their technicians. If it was my job, at this point, I would want

Re: [RE-wrenches] Data System Puzzle

2011-02-03 Thread Warren Lauzon
Do you have any wiring close to the actual sensors or circuit board that might be interfering with them? -Original Message- From: vi...@solarenergydesign.com Sent: Thursday, February 03, 2011 11:46 AM To: RE-wrenches Subject: [RE-wrenches] Data System Puzzle Sorry for the long post

[RE-wrenches] Data System Puzzle

2011-02-03 Thread vince
Sorry for the long post. I don't know how else to communicate this issue. We installed an Energy Recommerce data system on a project last year that we have not been able get working properly. Everything works except the monitoring of the series string amperage outputs from the solar array. There ar