From: Lloyd Hoffstatter
Sent: Wednesday, June 5, 2024 2:07:43 PM
To: RE-wrenches
Cc: Howie Michaelson
Subject: Re: [RE-wrenches] Sol-Ark Support
They are swamped with calls while they work to transition, and
partially depends on a third party per user comments on Sol-ark users
FB
ng to give it a week.
Best regards
From: Lloyd Hoffstatter
Sent: Wednesday, June 5, 2024 2:07:43 PM
To: RE-wrenches
Cc: Howie Michaelson
Subject: Re: [RE-wrenches] Sol-Ark Support
They are swamped with calls while they work to transition, and partially
depends on a third party per user comme
Today they tried launching their monitoring migration from Inteless/PVPro
to Mysolark/solarkcloud.com
I had several sites throwing multiple bogus error codes and concerned
homeowners calling my staff all morning.
SolArk tech support probably drowning in that
Error codes::
F49 Backup_Battery_Fault
es on behalf of
Howie Michaelson via RE-wrenches
Sent: Wednesday, June 5, 2024 1:41:07 PM
To: RE-wrenches
Cc: Howie Michaelson
Subject: [RE-wrenches] Sol-Ark Support
Is anyone else having trouble getting through to Sol-Ark support?
Howie Michaelson
__
Is anyone else having trouble getting through to Sol-Ark support?
Howie Michaelson
___
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