[RE-wrenches] Solarex warranty claim: who can I call?

Hi, My client's 15 year old MSX-60 has lost about 80% of its rated power. I know BP bought Solarex but who is the contact person or department within BP to handle an inherited warranty claim such as this one? Kindly furnish name, phone, and email address if possible. Thanks, Mick Abraham,

Re: [RE-wrenches] Solarex warranty claim: who can I call?

Mick, Years ago Ezra Auerbach told me about Solarex having made bunches of bad modules in the early 90s. The modules had correct Voc and Isc but essentially a flat I/V curve. He said he stopped using any Solarex back then because they didn't recall a product with a known and acknowledged

Re: [RE-wrenches] Solarex warranty claim: who can I call?

Mick, Last I knew, BP's contact person was: Mariano A. Rivas 301-698-4238 mariano.ri...@bp.com BP Solar Customer Care 6900 English Muffin Way Suite J Frederick, MD 21703 Best, Howie -- Howie Michaelson NABCEP Certified Solar PV Installer™ Sun Catcher, LLC Renewable Energy Systems Sales