Re: [RE-wrenches] No payment for Sunpower warranty service vendor credits?

2024-02-14 Thread Jason Szumlanski via RE-wrenches
I have only serviced SunPower systems a handful of times over the years, and it has always been a nightmare. Right now, I am dealing with a failed AC module that is clearly dead, but they want me to go back there and do "on-site diagnostics" while I talk to an "expert" in a call center somewhere.

Re: [RE-wrenches] No payment for Sunpower warranty service vendor credits?

2024-02-13 Thread Sky Sims via RE-wrenches
-wrenches Cc: Darryl Thayer Subject: Re: [RE-wrenches] No payment for Sunpower warranty service vendor credits? Advice, please; I was about to purchase a SunPower inverter. Have other people been having problems? I cannot reach their support line with my questions. As many of you know, I am a small

Re: [RE-wrenches] No payment for Sunpower warranty service vendor credits?

2024-02-13 Thread Peter Giroux via RE-wrenches
to be patient sometimes. Thx Peter Giroux American Solar Norcross Ga From: RE-wrenches On Behalf Of Darryl Thayer via RE-wrenches Sent: Tuesday, February 13, 2024 6:37 PM To: RE-wrenches Cc: Darryl Thayer Subject: Re: [RE-wrenches] No payment for Sunpower warranty service vendor

Re: [RE-wrenches] No payment for Sunpower warranty service vendor credits?

2024-02-13 Thread david quattro via RE-wrenches
Yes SolArk can be programmed to sell the battery energy in specific time windows David Quattro CA License # 954020. C-10, C-46 ph (415) 312-2661 www.quattrosolar.com On Tue, Feb 13, 2024 at 3:37 PM Darryl Thayer via RE-wrenches < re-wrenches@lists.re-wrenches.org> wrote: > Advice, please; I

Re: [RE-wrenches] No payment for Sunpower warranty service vendor credits?

2024-02-13 Thread Darryl Thayer via RE-wrenches
Advice, please; I was about to purchase a SunPower inverter. Have other people been having problems? I cannot reach their support line with my questions. As many of you know, I am a small contractor. I have noticed a reluctance of solar equipment suppliers, both Outback and Sol-Ark, who have

Re: [RE-wrenches] No payment for Sunpower warranty service vendor credits?

2024-02-13 Thread Solar Energy Solutions via RE-wrenches
Hi Daniel, after three months of back-and-forth we have finally received a replacement panel from SunPower and getting ready to affect repair. Are you saying we are going to have a hard time getting compensated for our services?Andrew KoyaanisqatsiPresidentSolar Energy Solutions, Inc.The BRIGHT

[RE-wrenches] No payment for Sunpower warranty service vendor credits?

2024-02-13 Thread Daniel via RE-wrenches
If you are doing warranty work for Sunpower for non leased systems, you may be like many other solar companies that are not getting vendor service payments for the work you are doing.  If this sounds familiar to an experience you have or are having please contact me.  I am trying to aggregate