Gee, I get to answer my own help request. :-)

The problem (for the searchable record) is that installing a new version of perl breaks redhat configuration scripts. To fix it, you have to add the Red Hat "vendor libraries" to perl's @INC path. Otherwise, perl utilities such as "Foomatic::Defaults" will not be found by scripts such as /usr/bin/redhat-config-printer. Editing config.sh in the perl source top directory or running Configure interactively there can be used to add the appropriate directories (say 'locate Foomatic' to find out which), prior to a 'make install' of perl from source.

My guess is that this bug belongs to the perl installation script which should, by default, carry forward any "vendor_perl" directories in the distribution being replaced. If 'vendor_perl' is not a standard directory, then perhaps redhat should install its utilities in site_perl and use name prefixes to avoid collisions with user utilities. Since 'vendor_perl' is also used in mandrake, perhaps it is "standard enough" for perl to look for it.

-- jos

At 04:28 PM 8/12/2003 -0700, Julius Smith wrote:
I moved my HP Laser Jet 1220 from an old RH-7.2 machine, where it was working fine, to my new RH-9 machine. (It connects to the parallel port.) Kudzu noticed it and "configured" it, but it does not seem to appear anywhere. I ran "Start Here / System Settings / Printing" and clicked "New". It says "Loading printer information. Please wait . . .", and nothing happens after that --- it just hangs with a permanent hourglass.

What is the next step in a situation like this?

Thanks,
Julius


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_____________________________ Julius O. Smith III <[EMAIL PROTECTED]> Assoc. Prof. of Music and (by courtesy) Electrical Engineering CCRMA, Stanford University http://www-ccrma.stanford.edu/~jos/


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