Folks,
I feel the same way. If you buy a Car from
your local dealer do you have to call the
factory to ask a question? Silly! Well it is
the same thing. You buy an antenna or any
thing from a dealer you should not have to
call the factory to get an answer to a question.
I am with Dean on this one. If I spend my hard
earned money on a car or and antenna or even a repeater I darn sure better be able to get an answer to a question! This sell it and forget you is not good. I also buy some things from TESSCO, Hutton and Talley. All nice people and as long as I have no questions all goes well. But it is nice to know that some one can answer a question or two. Just my 25 cents worth <smile>.
Very best of 73,
Russ, W3CH
Trustee, Metro-Comm, INC.
W3PS repeater network.
 
----- Original Message -----
Sent: Wednesday, January 26, 2005 9:52 AM
Subject: Re: [Repeater-Builder] Re: DB224 "Loop" Lengths for 145.110Mhz?

Hello All,
Tessco is fine and I would not say a bad word but.
I buy things from time to time myself from them.
I work for a smaller warehouse (Family owned)
and they send all of us to seminars and sometimes
factory training sessions on all products we carry.
 We do not employ order takers on the phone.
Anyone here who answers the phone is an engineer!
Yes people with a EE and or PE's (4 year degree)
all with FCC GROL's. We are not the only company
that does this and YES we can answer questions for
people who call in and give them the right answer. We pride
ourselves on this fact. There is a lot of smaller companies
who provide this type of service and people just love
the fact that they can call and ask a simple question
and get a quick reply at no extra charge. Its called
customer service. I hope we never lose it! We have
lost enough in this great country without losing one
more thing. Just my dimes worth on buying from a
large box house.
Dean Westbrook, EE,PE.
Cook Towers, INC.
 
 














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