*Please Email To : aojha AT sagetL.com* *Business system Analyst with Ecommerce exp*
*Dallas, TX * *Contract: 12 months or longer* Wholesale/B2B 1 – Store fronts – many appliance repair firms are family owned businesses with 1-10 trucks – they will stop by store and pick up parts as needed 2 – Web site 3 – Warranty service – i.e. consumer purchases extended warranty on washer and dryer they purchased at Lowe’s. When broken, consumer calls 1-800 # on Warranty. That generates a service dispatch to local repair company. Local repair company orders replacement parts, which is then tracked back to Lowe’s. 4 – I believe they also stand-up websites for their clients – to sell parts under their client’s name. The qualified candidate will possess a minimum of 3 years of experience as a Business System Analyst. *Qualifications:* The eCommerce Business Analyst will have a demonstrated understanding of business flows that includes experience with eCommerce, both retail and wholesale. Candidate will be able to demonstrate with work samples the ability to diagram processes, draft technical specifications and write clear documents. Candidate will have excellent verbal skills and the ability to engage people at all levels of the organizations. Position Requirements: - Minimum of three years of comparable experience - Solid understanding of the business fundamentals and practices in e-commerce and the distribution industry. - Must be conversant in web technology, EDI, data imports, data exports, file transfer including FTP. They do not need to be an expert in this but have fundamental understanding. - Excellent communication skills, verbal and written. Must be able to work well with many varied individual from non-technical to very technical. - Well-developed analysis, problem solving, and documentation skills - Ability to create written process flows using Visio / Swim Lanes, etc. Ability to flow chart business flows. - Effective relationship skills, able to work well at all levels in the enterprise. - Experience with third party partner integration. - Proficiency in systems analysis methodologies. - Familiarity with Information Builder WebFOCUS a plus. - Effective reasoning, analytical, and problem-solving skills - Ability to work effectively under deadlines - Ability to prioritize work and operate with minimal supervision - Proficiency with Microsoft Office suite - Some US-based travel may be required. *Responsible for:* The eCommerce Business Analyst will assist in the implementation of a new e-commerce platform for both retail and wholesale. The Analyst will identify work processes, streamline processes and document. This will include processes within the company and with third party partners. Partners include big box retailers that provide warranty services for appliances. Key areas of responsibility include: - Document B2B web traffic. - Work with third party partners, end customers, internal IT staff, to document integration requirements. This will include non-technical process discussions to very technical discussions around web technology, EDI, data imports and exports, file transfer, FTP, etc. - Identify and document work processes – Document in detail the functional tasks required to execute the business. - Process Simplification – Abstract the business functions from the method of execution. Identify and remove nonvalue added steps. - Define Use Cases – Define use cases from the process documentation. Establish the personas, inputs and outputs for each use case. - Create Training Material – With the assistance of staff and consultants, apply use cases to create functional training material. *Thanks & Regards,Abhishek Ojha732- 837- 2138aojhaATsagetl.com* -- You received this message because you are subscribed to the Google Groups "REQSRESUMES" group. To unsubscribe from this group and stop receiving emails from it, send an email to reqsresumes+unsubscr...@googlegroups.com. To post to this group, send email to reqsresumes@googlegroups.com. Visit this group at https://groups.google.com/group/reqsresumes. For more options, visit https://groups.google.com/d/optout.
