Hi Friends, Techno/Functional Siebel Delivery Manager with OBIEE.
DEADLINE: 6/24 at 9am CST *Industry: Financial Services* Description: Application Management Service for the client's Global Siebel CRM platform Production support + Maintenance release activity Location: Foster City, CA Start Date: 14-Jun-10 # of positions: 1 Est Duration: 6-12 months Req Status Open *Skill Requirements * Skill Type : - Required CRM - Customer Relationship Management, years of Experience Oracle - OBIEE, years of Experience *Project Role * Technical Analyst Technical Environment Siebel CRM, Siebel CRM onDemand, CRM Self-Service(Siebel J2EE front end), and OBIEE Analytics Responsibilities *ROLE: Technical Delivery Manager* *REQUIRED:* Deep functional and technical knowledge of Siebel CRM, CRM onDemand, CRM Self-Service(Siebel front end), and OBIEE Analytics. Must have deep hands-on technical experience working with Siebel including multiple design-build-run implementations, which will be put to use in QA for the work of the offshore team, in hands-on troubleshooting some of the more critical production issues as they arise, and also in planning/architecting maintenance releases. Experience leading a globally distributed service delivery team required, with applicable experience navigating support/enhancement/upgrades in a large corporate environment. Candidates should possess a solid understanding of best practices for balancing workload across geographic regions while maintaining 100% control over open service tickets. Excellent communications skills and client management skills required - ability to work closely with both project team and client leadership. This resource will essentially be responsible for timeliness and quality of all technical services, providing coaching/mentoring to more junior team members when needed. Will be expected to be the 'go-to guy' on the team for operations issues at all times. Will report directly to the engagement manager. *PREFERRED:* Understanding of ITIL and standard production support processes/procedures a major plus. Experience with J2EE a major plus for working with the Siebel CRM Self-service application. PowerPoint and Excel skills are a plus for client messaging, and would be useful for weekly and monthly status reporting Expected Deliverables: Weekly status reports/dashboards, plus the daily activities described above *Resumes with the following information will be given preference.* * * *Full Name:* *Current Location:* *Relocation:* *Availability:* *Work Authorization in US:* *Contact Number:* *Email:* *Rate on C2C:* * * *Please ensure all candidates have all skills listed under "Required Skills" in their resume.* *Reply - pa...@everestcom <pa...@everestcom.com>.com* -- You received this message because you are subscribed to the Google Groups "Oracle-Resumes" group. To post to this group, send email to oracle-resu...@googlegroups.com. To unsubscribe from this group, send email to oracle-resumes+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/oracle-resumes?hl=en.
