Re: Retrospect and Yamaha 6416S CD-RW drive

2000-02-14 Thread Matthew Tevenan
Moe, Dantz has verified that there is a bug in the firmware of the Yamaha 6416 CD-RW drive. While we have notified Yamaha of this bug, until Yamaha releases a fix for this problem, we can no longer officially support backup to the Yamaha 6416 CD-RW drive with Retrospect or Retrospect Express.

Re: Win Retrospect Licenses?

2000-02-14 Thread Matthew Tevenan
Dean, Retrospect for Mac client packs will work with Retrospect for Windows. Old Windows activator codes become license codes with Retrospect 5.0 Windows (as well as Retrospect 4.2 Macintosh). If you have further questions, please call us directly. Our technical support number is 925.253.3050,

Re: Troubleshooting Regcopy

2000-02-14 Thread Matthew Tevenan
Dean, Can you run Microsoft's built-in registry copy utility? This has generally better error reporting and may give you some more insight into what may be going wrong. It's pretty much the same as Regcopy anyway, except that I believe you can't schedule it, as you can with our Registry Backup

Re: Troubleshooting Regcopy

2000-02-14 Thread Matthew Tevenan
Oh, also: If anyone's running an older version of the Windows client (pre-5.0), you want to make sure the Registry Backup Manager is v1.3. Older versions of the RBM didn't have as good error reporting as the latest version, and also had problems backing up the default user. Matthew Tevenan

DHCP

2000-02-14 Thread Ryan La Riviere
All, I've some references to DHCP but nothing that answers my question. Currently part of our network is on a 144.118.xx.xx IP address scheme. We're converting over to a 129.25.xx.xx address scheme. Currently all the machines being backed up have static IP addresses. However some of them

Re: DHCP

2000-02-14 Thread Matthew Tevenan
Ryan, Unfortunately you will have to log out each and every client and then log them back in via multicast or subnet broadcast. Retrospect Mac doesn't have the capability to change the way you access a client automatically. While Retrospect for Windows does have this capability (click the

Re: DHCP

2000-02-14 Thread Matthew Tevenan
Ryan, By the way, I'm assuming you've originally added all of these clients by address (since you made a point of mentioning they all had static addresses). If not, the rules change. If you add a subnet to 4.2 and the clients were initially added via default multicast, Retrospect will look for

SOLVED! Regcopy

2000-02-14 Thread Dean Brissinger
I feel awfully silly for not noticing this sooner, but regcopy is leaving a record of the failure in the system event log. It finds a user profile mentioned in the registry that no longer lives on the local disk. I removed this profile pointer from the registry and the problem went