Re: [rt-users] After upgrading from 3.0.5 to 3.4.5, approval list is not working

2006-04-25 Thread rt3
I already stucked here. How can I debug this problem? Hi ruslan, nothing is logged on rt.log Is there something in the debug logs when you open Approvals page? On 4/21/06, [EMAIL PROTECTED] [EMAIL PROTECTED] wrote: It seems everything works fine already except my approval list displays

[rt-users] Displaying html pages without logging in

2006-04-25 Thread Michael Shanks
Hello I have created a page shared in /opt/rt3/html say test.html When I go to my URL Rt.domain.com/test.html It requests I login before I access this page, any way around this? Mike ___

[rt-users] Config Advice Q re Unpriv'ed User Web Int'face, Replying from Web

2006-04-25 Thread Thomas M. Payerle
I am looking into using RT to replace an old homegrow request tracking system. The old system was command line based, although we had a mail gateway and a CGI based web page for submitting initial tickets. The web page was quite popular, and thought the change to a more web based system like RT

[rt-users] Creating a parent/child with the rt CLI

2006-04-25 Thread Rappaport, Evan
Title: Creating a parent/child with the rt CLI I've looked through the rt CLI help and the wiki but I dont seem to see any information about how to create parent/child ticket relationships or edit pre-existing tickets' parent/child relationships. I'm looking for something like. ./rt edit

[rt-users] Deleting RTFM with RT 3.6.0pre1 and RTFM 2.2.0RC1

2006-04-25 Thread Phil Smith III
Well, I still haven't gotten the graphing working, but it's a background task at this point. Now I'm trying to delete a test RTFM ticket. The Web UI says it worked, but it still shows up in all searches and in the Overview. Nothing in any logs that I can see. Is anyone else running this

[rt-users] rt mailgate reply to field

2006-04-25 Thread Winn Johnston
hello all,i am working on a development box, and the last thing i have to do is test the rt-mailgate. It seems like everything is working except for the replyto field. It still refrences the old box.example. [EMAIL PROTECTED] i need it to say [EMAIL PROTECTED]i am sure it is in the