[rt-users] Approvals Queue

We are running 3.6.0pre1 I have enabled the Approvals queue as per the wiki instructions and it is working fine. However I was wondering if it should be appearing on the web home page in both the Quick search list and the "New Ticket in.." pull down list, as there are no visible tickets in t

RE: [rt-users] Wiki vandalism

>I've noticed a few pages that have been wiped out. Here is an example: > >http://wiki.bestpractical.com/index.cgi?CleanlyCustomizeRT > >Can someone revert this page to it's previous version? Looks like that was cleaned up specifically. I cleaned up a few others. Please let me know if you find ot

Re: [rt-users] Users being logged out.

Ted- Thanks! I will look into this as a possible solution. Seems to me though this is a pretty annoying bug that would affect many users, and I am surprised that no one has addressed it. Once again thank you for the suggestion. -Davin ___ http:

[rt-users] Wiki vandalism

I’ve noticed a few pages that have been wiped out. Here is an example:   http://wiki.bestpractical.com/index.cgi?CleanlyCustomizeRT   Can someone revert this page to it’s previous version?     ___ http://lists.bestpractical.com/cgi-bi

[rt-users] Re: How to debug RT3 better

> It's currently working except from the approval link which doesn't show anything even I > selected pending, approved or denied, etc. One thing I found when implementing an Approvals system was that testing is impossible without two user IDs. If you try to open a ticket needing approval and try

[rt-users] Migrating From Zentrack

For the last couple of years I have been running Zentrack internally for my groups ticketing solution. I am currently looking at moving over to RT in the near future because of some flaws and missing features with zentrack. Has anybody seen/written any migration scripts to move between the tw

Re: [rt-users] How to remove default logos and Page titles in 3.4.2

-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 On 4/30/2006 6:10 AM, rajesh kodali wrote: > Hi, > > I am using RT 3.4.2 and I'ld like to customize RT and remove default > logos and page titles .. can any one help out .. http://wiki.bestpractical.com/index.cgi?ChangeLogo http://wiki.bestpractical.

[rt-users] How to remove default logos and Page titles in 3.4.2

Hi, I am using RT 3.4.2 and I'ld like to customize RT and remove default logos and page titles .. can any one help out .. Thanks in advance .. Rajesh.K ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wi