Hello All,I'm getting "You're almost there" error page.I
have compiled rt-3.4.5, apcahe2.0.58, and mod_perl2 (2.0.2)Here is
my httpd.conf file ServerName
tickets.auska.com DocumentRoot
/www/apps/rt/share/html AddDefaultCharset UTF-8
# these four lines apply to Apache2+mod_perl2 only:
{{{
David Di wrote:
> But in this case how can I set a CF's value as the purpose of a scrip is
> to do the job without manual intervention.
Two options:
(1) Set the rights on the Custom Field so that the user cannot manually
modify it.
(2) Set the scrip execution to "TransactionBatch", which shou
Besides going to "Configuration -> Global -> Scrips" and finding the
entry with "TransactionCreate," or enabling the scrip for a specific
queue, is there anything else needed to enable a scrip to be run?
Specifically, I am trying to get the "Autoreply to Requestors" scrip to
run, but with no l
Maybe for those interested:
I save the survey into a comment now and use ExtractCustomFieldValues.pm to
fill it into the appropriate CF's. A bit complicated though but it works fine.
Still strange that I can add comments but not change CFs with using the
RT::SystemUser loading the ticket but coul
On Mon, May 15, 2006 at 10:55:26AM -0700, Philip Kime wrote:
> In the REST interface for 3.4.5, when I show a ticket's links:
>
> /usr/local/rt/bin/rt show ticket/47126/links
> id: ticket/47126/links
> DependedOnBy: fsck.com-rt://blah.com/ticket/47125
At the time when the URI scheme was speci
In the REST
interface for 3.4.5, when I show a ticket's links:
/usr/local/rt/bin/rt
show ticket/47126/linksid: ticket/47126/linksDependedOnBy:
fsck.com-rt://blah.com/ticket/47125
??
Surely the link
should just read
rt://blah.com/ticket/47125
?
--
Philip Kime
NOPS Systems Archite
Quoth Stephen Turner ([EMAIL PROTECTED]):
>
> There's an add-on to do this. Check the wiki under Contributions/Other/Dirk
> Pape.
>
So, Dirk's add-on says it's for 3.2 (and earlier). Has anyone tested
this with 3.4.5?
I mailed Dirk last week but have yet to hear back from him.
--
JB Segal
Title: Problem with Resolve Ticket
Hello!
I have a problem and I don't know how to solve this.
I want to send the content of the ticket and the message after resolving the ticket to the client.
How must I configure the template?
Thanks
Andreas
What do your SiteConfig's Web* variables look like?
On Mon, May 15, 2006 at 12:37:57PM +0200, Patrik Hansson wrote:
> Hi there.
>
> I´m running 3.6.0rc1 and have added /rt to my http://fqdn address and
> it works very well exept when I take a ticket and then click on the
> tickets subject to ent
On Tue, May 02, 2006 at 01:28:45PM -0700, Joshua Hunter wrote:
> Jesse,
>
> I ran the following commands and received the following output. I'm
> sure this is perfectly clear to you, but means little to me. The
> instructions say to run the command on any directory greater than your
> install
On Thu, May 11, 2006 at 03:58:11PM +0200, Sven Sternberger wrote:
> Hello!
>
> I noticed that ther is a difference between 3.0 and 3.6rc1 in the
> access rights handling
3.6.0rc2 should revert this functionality. Want to give it a test?
JEsse
> Situation:
>
> Two Queues named qa and qb. The
You have to upgrade database in order to use 3.6, read README. Note
that some DB upgrades are not backward compatible so you couldn't use
different versions of frontend with the same DB, but I don't remember
if that true for 3.6 vs 3.4.
On 5/1/06, Joshua Hunter <[EMAIL PROTECTED]> wrote:
I'
Hi there.
I´m running 3.6.0rc1 and have added /rt to my http://fqdn address and
it works very well exept when I take a ticket and then click on the
tickets subject to enter the ticket from "RT at a Glance".
It then points me to http://fqdd/Ticket/Display.html?id=86
If i click the ticket id the
Figured it out, I skipped a basic setup step...
In migrating from one server to another my problem with the RTFM links
were due to failing to set my Organization (in the
/RTPath/etc/RT_SiteConfig.pm) on my 2nd server which left me with the
default "example.com" organization name.
This messed u
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