[rt-users] Http path on taken ticket

2006-05-15 Thread Patrik Hansson
Hi there. I´m running 3.6.0rc1 and have added /rt to my http://fqdn address and it works very well exept when I take a ticket and then click on the tickets subject to enter the ticket from RT at a Glance. It then points me to http://fqdd/Ticket/Display.html?id=86 If i click the ticket id the

Re: [rt-users] RT3.6 bug/feature report!

2006-05-15 Thread Jesse Vincent
On Thu, May 11, 2006 at 03:58:11PM +0200, Sven Sternberger wrote: Hello! I noticed that ther is a difference between 3.0 and 3.6rc1 in the access rights handling 3.6.0rc2 should revert this functionality. Want to give it a test? JEsse Situation: Two Queues named qa and qb. The user

Re: [rt-users] Http path on taken ticket

2006-05-15 Thread Jesse Vincent
What do your SiteConfig's Web* variables look like? On Mon, May 15, 2006 at 12:37:57PM +0200, Patrik Hansson wrote: Hi there. I´m running 3.6.0rc1 and have added /rt to my http://fqdn address and it works very well exept when I take a ticket and then click on the tickets subject to enter

Re: [rt-users] Global Scrip, but individually removeable?

2006-05-15 Thread JB Segal
Quoth Stephen Turner ([EMAIL PROTECTED]): There's an add-on to do this. Check the wiki under Contributions/Other/Dirk Pape. So, Dirk's add-on says it's for 3.2 (and earlier). Has anyone tested this with 3.4.5? I mailed Dirk last week but have yet to hear back from him. -- JB Segal

[rt-users] Where is the fsck.com coming from?

2006-05-15 Thread Philip Kime
In the REST interface for 3.4.5, when I show a ticket's links: /usr/local/rt/bin/rt show ticket/47126/linksid: ticket/47126/linksDependedOnBy: fsck.com-rt://blah.com/ticket/47125 ?? Surely the link should just read rt://blah.com/ticket/47125 ? -- Philip Kime NOPS Systems Architect

[rt-users] RE: [Rt-devel] Survey for RT 3.4 / Rights to change Custom Fields

2006-05-15 Thread Michael Markstaller
Maybe for those interested: I save the survey into a comment now and use ExtractCustomFieldValues.pm to fill it into the appropriate CF's. A bit complicated though but it works fine. Still strange that I can add comments but not change CFs with using the RT::SystemUser loading the ticket but

Re: [rt-users] CustomField is deleted automatically after modified by a scrip

2006-05-15 Thread Rick Russell
David Di wrote: But in this case how can I set a CF's value as the purpose of a scrip is to do the job without manual intervention. Two options: (1) Set the rights on the Custom Field so that the user cannot manually modify it. (2) Set the scrip execution to TransactionBatch, which should

[rt-users] You're almost there error

2006-05-15 Thread Nazark Kulynych
Hello All,I'm getting "You're almost there" error page.I have compiled rt-3.4.5, apcahe2.0.58, and mod_perl2 (2.0.2)Here is my httpd.conf fileVirtualHost *:81 ServerName tickets.auska.com DocumentRoot /www/apps/rt/share/html AddDefaultCharset UTF-8 # these four lines apply to Apache2+mod_perl2