Nope... at least not that I've seen.
It seems that no one "in the know" cares enough about GenToo to help find a
solution (not a poke at anyone, just my perception based upon the lack of
any response to this thread). I tried everything I could think of to no
avail.
I ended up building a small
I am attempting to convert from a relatively modern 3.4.5 RT+mysql 4.1.11 installation to a brand new 3.6.0+Postgres 8.1.4 installation. The wiki doesn't quite cover all the issues, in particular, I haven't figured out how to get attachments across properly. Is there a tool or procedure out there t
I set up an instance of rt 3.4.5 and upgraded it to 3.6 using mysql for
the database and it worked just fine... When I tried upgrading another
test rt system from 3.4.5 using oracle database to 3.6, it had the
continual login issue... I haven't talked to the DBA about this change
to see if it clear
Same problem here with 3.6 with mysql 4.1.X (and binary corruption also!)
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What version of RT?
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of John H.
Nyhuis
Sent: Wednesday, July 12, 2006 2:58 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Q: build a ticket query that selects empty custom
fields
Greetings,
Greetings,
I am trying to build a ticket query that will select all tickets
that have a custom field that did not get filled in by our field techs.
The custom field I am interested in is a text area.
I have tried a variety of combinations (such as less then 1 and
white space of vario
Hello - I'd like to customize a custom field, specifically, the text box
(textarea), and make the width 40 cols instead of 15. I don't know if RT
calculates this dynamically, since it can't know how many custom fields I
added to the Ticket and what type they are. Is this okay to do and would it
Hello
Recently upgraded to
RT 3.6 from RT3.4.
Running on BSD5.4
with Mysql
Site works fine in
Mozilla.
When a user using
Internet Explorer logs into RT and then resizes the window, the browser
instance becomes unresponsive and must be shut down.
If I resize the
login page, this d
Hi, I have added 12 Custom Fields in Create a new
ticket screen. Is anyone how to customize the Create
ticket screen? Thanks, Zhiming.
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Jesse;
my dev system rt-3.6 ,perl, v5.8.8 , apache 2.0.58, dbix 1.43, mysql
5.0.19 on gentoo system , I had this/similar problem with DBD-mysql
3.0003, fixed with moving to DBD-mysql 3.0002 .. no sign of this problem
since..
Roy
Jesse Vincent wrote:
On Jul 12, 2006, at 12:17 PM, Kaylea Has
On Wed, Jul 12, 2006 at 01:12:11PM -0400, Covington, Chris wrote:
> On Wed, Jul 12, 2006 at 12:21:42PM -0400, Jesse Vincent wrote:
> >
> > On Jul 12, 2006, at 12:17 PM, Kaylea Hascall wrote:
> >
> > >
> > >Thank you everyone who has e-mailed me off-list about this. The
> > >problem in my
> > >c
On Wed, Jul 12, 2006 at 12:21:42PM -0400, Jesse Vincent wrote:
>
> On Jul 12, 2006, at 12:17 PM, Kaylea Hascall wrote:
>
> >
> >Thank you everyone who has e-mailed me off-list about this. The
> >problem in my
> >case seemed to lie between mysql, mason, and RT. Changing the
> >character set
>
On Jul 12, 2006, at 12:17 PM, Kaylea Hascall wrote:
Thank you everyone who has e-mailed me off-list about this. The
problem in my
case seemed to lie between mysql, mason, and RT. Changing the
character set
seems to resolve it [credit here goes to Freman -- thanks!!]. I'm
CC'ing the
othe
Thank you everyone who has e-mailed me off-list about this. The problem in my
case seemed to lie between mysql, mason, and RT. Changing the character set
seems to resolve it [credit here goes to Freman -- thanks!!]. I'm CC'ing the
other people I've seen report this recently, too.
Here's the SQL F
On Tue, Jul 11, 2006 at 01:19:02PM -0500, Kaylea Hascall wrote:
>
> Hello all,
>
> I got fed up with trying to make my previous RT install work and removed it,
> and now I'm running 3.6. The problems I was having with 3.4 are gone, but
> there's a new problem.
>
> Every time I click on anything,
Hallo!
in 3.6.0 it seems that the RowsPerPage setting in the query build will
be ignored. I tried it several ways but I always get 50 results per page
regards!
sven
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Community help:
Hi,
... I've been digging everything upside down and now I am stuck:
I need to access the values of the "UpdateCc" and "UpdateBcc" fields
from within a Scrip / Template.
- I can access the Queue's CCs, BCCs and AdminCCs via $QueueObj
- I can access the Ticket's CCs, BCCs and AdminCCs via $Ticke
We are checking out this upgrade and having problems. Seems anytime a
user changes from the RT at a glance screen to any other, it goes back
to the login screen. We are running on an oracle database with a custom
LDAP, since our LDAP is numeric.
___
htt
Check your apache logs are you getting any out of memory errors ..if
yes its the version of DBD-mysql you are using ..
I had similar problems (gentoo/mysql/apache2/mod_perl2) was fixed by
changing the version of dbd-mysql to 3.0002
Regards;
Roy
Kaylea Hascall wrote:
Hello all,
I got fed up
Hello,
I have a problem with encoding on incoming emails. I've read about some
problems in earlier version of RT with "8-bit" versus "8bit" but that
shouldn't affect me as RT version I use is 3.4.4 and I've checked
SendEmail.pm (this also seems to be only for outgoing email).
I can find no patter
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