G'day,
You might consider looking at http://www.netvigilance.com/winrt
They host a couple of versions for the Windows platform. One labelled
3.0.16, which looks very similar to the modified 3.0.12 version
previously published/hosted by Audrey (Autrijus) Tang (=Our Internet),
and a newer versi
Mike Taht wrote:
2) Still, it was fetching all those files on every request, and arguably
the only one that ever changes is the main web page.
>
Is there a better way to do this?
Still using 3.4.x, but we've modified the local/html/NoAuth directory so
that the content does not need to be
On the Wiki page ManualApprovals, when talking about the %Tickets hash
it neglects to mention that the template id (===Create-Ticket: myid)
will actually be "create-myid" for Created tickets, "update-myid" for
Update-Ticket, etc as opposed to just "myid". This is in RT 3.6.0. Is
this a new behavior
That I can't help with. I used Fedora Core 5 with RT v3.6.0. I know
very little about Windows.
Mathew Snyder
Leonardo Grillo (news) wrote:
thanks Dude,
Ive donloaded, but it tryed to download some files but didnt downloaded...
what i can do? the webserver did not work as well
thanks
2
Mike,
As far as i know, you hit it already. We have 50 Queues. Because we
want so many of them to be run independently, we have very few Global
rights and grant most of the privileges at the Queue level. Initially,
we had a lot of overlap and redundancy so it took alot of work to do it
this
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1
I think I know the answer to this, but I want to make sure.
I'm going to have to set up a new queue that will be restricted to a small
set of privileged users. But I currently have most rights assigned
globally, to a small set of groups, including
Hello all!
I'm running RT, v 3.6.0 on RHEL ES v4.
I'm setting up this RT instance to authenticiate users through my
University's web-based authenticiation system, then give them limited
access so they can create tickets.
Long story short, my goal is to not allow (unprivleged) users to
mo
You didn't saw what version of 3.4. Shall I assume 3.4.0? In 3.4.4,
lib/RT/Tickets_Overlay.pm was fixed such that you could do this query.
The relevant code appears to be:
my $null_columns_ok;
! if ( ( $op =~ /^IS$/i ) or ( $op =~ /^NOT LIKE$/i ) or ( $op eq
'!=' ) ) {
$null_
I'd also run into the problem and mentioned it on the list. I offered a
solution, but was told that it wasn't worth the performance hit to
report accurate information. In case you are interested, I'll provide
here any way.
I created a new subroutine in lib/RT/Tickets_Overlay.pm:
+ # {{{ sub Num
Niels Huylebroeck wrote:
Jesse :
If you could give an educated guess if disabling the js and css from
mason completely would actually impair functionality or stability ?
The CSS and JS contains mason comments (so <%doc> and %#), which
means that if it's unparsed by Mason, those won't be whiske
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1
> Now I?ve hit a problem, I want to display a property that I haven?t seen
> anywhere else (the name of the person who sent the replay on the
> ticket). Is there anywhere that will tell me the objects/properties of
Assuming that the reply is the cur
I am currently amending some templates , and so far, I’ve
based my changes on cutting and pasting propereties from other templates.
Now I’ve hit a problem, I want to display a property
that I haven’t seen anywhere else (the name of the person who sent the
replay on the ticket). Is there
Hello everyone,
we have installed RT 3.0.12 (yeah - quite old, but we need it for
RTIR1.0.6) onto a fresh perl 5.8.8 and mysql 5.0.22 (self compiled) on
Solaris 10.
The vanilla installation (just RT3 - no configuration done) gives the
following error:
Odd number of elements in anonymous hash at
As I remember one of users reported that shredder deletes 500 records
from different tables of his DB for four tickets only. Really the
tickets table is "la punta dell'iceberg".
On 7/13/06, [EMAIL PROTECTED] <[EMAIL PROTECTED]> wrote:
I had a question about removing ticket from the database...
I found that I had to install gd-devel, libpng-devel, and libjpeg-devel
(this may have been for another app I'm working with) before I could get
GD and GD::Graph installed properly. CentOS 4.2.
Shannon Adams wrote:
I'm trying to install RT 3.6.0 on FC5. I have all the
dependencies installed
Stop apache
rm -rf /rtdir/var/mason_data/*
start apache
Kyle Barger wrote:
Hi all,
I'm putting in a new install of RT 3.6.0 on Fedora Core 4. The Fedora
is very generic; I haven't done hardly any customization of the
defaults. mysql 4.1.6, apache 2.0.54, perl 5.8.6.
The installation seeme
Hi,
Anyone know where i download the oim files, the server is down...
if anyone could send to me
tks.
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Hi Duncan,
Sounds funny, i have the same problem since 3 Day, my RT is also 3.4.4 at
this moment and we are running this since 1 Year very stable. Have you
already an idea? I found something in google that told me to update
MIME::Tools, but this is actual at my system.
Any Ideas? Hints?
Thanks
Check that you have Cokies
enabled.
Torsten
Von: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Im Auftrag von
CASTANHEIRA, Nuno OsvaldoGesendet: Donnerstag, 13. Juli 2006
10:14An: rt-users@lists.bestpractical.comBetreff:
[rt-users] Internet Explorer Error
Hi, i have installed rt3.4.5 in
Mike Taht wrote:
> After installing 3.6.0 I noticed a significant apparent speed decrease
> vs 3.4.5.
>
> Basically, at least with my mod_perl based install, it was doing 15+
> HTTP GET'S - to fetch the current web page, the graphics, and the CSS.
> I fixed that in two ways.
>
> 1) Fedora Core 5'
Jesse;
When is the planned release for 3.6.1, I am planning an upgrade to 3.6
and from I 've been reading it sounds its worth waiting till 3.6.1
Roy
Jesse Vincent wrote:
2) Still, it was fetching all those files on every request, and arguably the
only one that ever changes is the main web
Emails are sent via/by the scrips and not the html pages ..
possible you need to modify your correspondence scrip not to send
anything if status = resolved
Regards;
Roy
Marie Gellbäck wrote:
Hello,
Does anyone know how I can modify the Update.html page so no emails are sent
when you selec
Thank you Kenn,
but I am afraid there was a misunderstanding. My question was on the Custom
Fields of the RT FAQ
Manager (RTFM) and not on the Custom Fields of tickets and queues. Or do the
rights on Custom
Fields of the RT FAQ Manager interact with those of tickets and queues?
Regards
Thomas
Hello,
Does anyone know how I
can modify the Update.html page so no emails are sent when you select the
Resolve link? I want to turn off the emails because then I can create a
template (OnResolve) that sends an email to the requestor with the solution
description and avoid that the requ
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