[rt-users] Self service users.

2006-08-12 Thread Sudhir Damle
Hi, I don't want to allow self service users to modify the 'Requesters' field while creating new ticket. Is there any way other than modifying the Create.html code? Thanks, Sudhir Damle ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/

[rt-users] rt-mailgate trouble moving from 3.4.1 to 3.4.5 w/exim4 and debian

2006-08-12 Thread Jim Archer
Hi All... I have a working RT 3.4.1 installation and it talks to a database on another machine. I installed a 3.4.5 installation on a different server and it talks to the Database database with no trouble. Both are on Debian using exim4. The plan is to kill off the 3.4.1 as soon as I have

[rt-users] OT: Call For Papers - Southern California Linux Expo 2007

2006-08-12 Thread Ilan Rabinovitch
Hello, My appolgoies for the off-topic post. I would like to invite the RT community to participate in the 2007 Southern California Linux Expo's call for papers. We just announced the CFP for SCALE 5x. SCALE is a non-profit / community event on the topic of Linux, open-source and free software

[rt-users] LDAP overlay question

2006-08-12 Thread Philip Kime
I'm wondering if I'm trying to do things which are impossible:   * I have a few hundred users all with internal RT accounts which I want to move to authenticating from AD (they all have AD account). If I put the LDAP user overlay in place, It grabs the info from AD into the RT user fields bu