It only creates new users, if a unprivileged already exsists, it does
nothing, only put out a message
Mit freundlichen Gruessen / With kindest regards
Torsten Brumm
Kuehne + Nagel
Ferdinand Strasse 29-33
20095 Hamburg
Germany
Tel: +49 40 329 15 199
Fax: +49 40 329 15 500
Www: www.kuehne-nagel.c
Hi Rick,
sure, this can work, depending on your bandwidth between the locations. from
my expirience (Hamburg, Hongkong, New York Connection) we had to upgrade our
line a little.
We have tried several ways.
1. One DB in Hamburg and 3 Webserver one in each location -> was not
working, was too slow
Hi list,
Maybe this question is already in the wiki.I have searched but still didn't
work it out.
I'm using RT 3.4.2.
If my RT receive a mail with text format attachment such as '.doc' or '.txt'
file attachment, it will display attachment content as a part of the mail
content.
My company need
Hi,
I have added few custom fields in the queue. (RT 3.2.3).
But these custom fields I want to rearrange so that it becomes more user
friendly. Is there any way by which I can do this?
Thanks in advance.
Prasad Deshpande
Sr. Officer – IT
DISCLAIMER:This message,including
Hi,
I'm having a frustrating time setting the value of a global customfield
when triggered by changing the queue of the ticket.
My custom commit code sets the field fine, with;
$self->TicketObj->AddCustomFieldValue(Field => 21, Value => 'SPAM')
however, directly afterwards another transaction
I realized the patch was submitted to rt-devel list. That's why I was
not aware of it.
Anyway I downloaded the patch from SVNWeb and looks good now.
For those of you whom want to apply this patch, go to
http://svn.bestpractical.com/cgi-bin/index.cgi/bps/view/rt/branches/3.6-RELEASE/etc/initial
Hi All,
we have a prob with rtfm.
Our setup is
OS: SL43 (Scientific Linux Release 4.3 on i386) based on RHEL4
RT 3.6.1
RTFM-2.2.0RC2
mysql
apache 2.
After generating a new class, we are'nt able to call the topics page...
system error below...
Any hints?
regards
Björn
Björ
Why would that be necessary? I dumped the working database are restored
on a different server (configured same way as the one I dumped from).
* On 21/08/06 08:48 -0400, Drew Barnes wrote:
| You ran the schema updates?
|
|
| Odhiambo Washington wrote:
| >* On 19/08/06 21:32 +0300, Alexandr Ciorn
"| >BTW, I left out an important detail. With native rt-3.4.5, this error
| >is not there at all. It's only when I use rt-3.6.1 web UI to access the
| >same DB."
There are DB schema changes between 3.4.x and 3.6.x If you don't
update, it likely won't work properly.
There is also one perl modu
In RT 3.4.1, you cannot enter "0" in a custom field. Is there a work
around for this?
Thanks,
Cj B
___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED
On Wed, Aug 23, 2006 at 08:52:52AM -0700, Chris Black wrote:
> In RT 3.4.1, you cannot enter "0" in a custom field. Is there a work
> around for this?
Can you test in 3.4.5 or 3.6.1?
> Thanks,
> Cj B
> ___
> http://lists.bestpractical.com/cgi-bin/
(3.6.0/mysql-4.1.20/CentOS 4.3)
Hi -
Trying to figure out why my performance goes in the crapper on
requests for merged tickets, and I noticed that all of my db tables are
InnoDB -- except sessions, which is MyISAM. I also noticed that when I'm
monitoring with mysql-administrator, the quer
Unfortunately I do not have access to either of these versions. When
you input a "0" the history says that it was added, and then deleted.
Is there some rule somewhere that I'm missing?
Thanks.
On Aug 23, 2006, at 9:29 AM, Jesse Vincent wrote:
On Wed, Aug 23, 2006 at 08:52:52AM -0700,
The MySQL client library has changed.
Recompiling DBD::mysql solved the same problem for me.
David
Odhiambo Washington wrote:
> | >|
> | >| 2006/8/19, Odhiambo Washington <[EMAIL PROTECTED]>:
> | >| >I have rt-3.6.1 installed on a host different than the DB server. Today
> | >| >I moved my data
Point of clarification: Recompiling DBD::mysql
must be against the updated MySQL client library.
One approach may be to update the MySQL install on
the RT box prior to recompiling DBD::mysql.
David Oberlitner wrote:
> The MySQL client library has changed.
>
> Recompiling DBD::mysql solved the sam
The more I poke and prod the issue, the more I'm beginning to think
this is actually The Infinite Login Bug(tm). I've therefore attempted
most of the troubleshooting suggested in the infinite login thread,
but so far to no avail. The only thing that seems to separate my case
is the fact that it
I saw someone else report this, but can't find a refernce right
now and have to catch a plane.
$Transaction->OldValue sometimes reports a bogus value when
it is really NULL in the database.
I think there is a bug in Transaction_Overlay::OldValue
or in RT::Record when the vaue lookup actually retu
We just upgraded our RT instance to 3.4.4 on Solaris 9 from 3.2.2 on
Solaris 8, and we've run into a couple of things that changed between
versions.
The biggest problem has been that on the Update Multiple Tickets page
and the Search Query Constructor, we're currently loading all of the
email
On Wed, Aug 23, 2006 at 11:14:08AM -0700, Frances Albemuth wrote:
> The more I poke and prod the issue, the more I'm beginning to think
> this is actually The Infinite Login Bug(tm). I've therefore attempted
> most of the troubleshooting suggested in the infinite login thread,
> but so far to
Hi, I want to disable some options of Status in Create
a New Ticket, such as 'stalled' and 'rejected'. Is
anybody know which file has the information and need
be modified? Thanks, Zhiming Liu.
__
Do You Yahoo!?
Tired of spam? Yahoo! Mail has the bes
On Tue, 22 Aug 2006 09:54:41 -0700
Joshua Colson <[EMAIL PROTECTED]> wrote:
> On Tue, 2006-08-22 at 07:08 -0500, [EMAIL PROTECTED] wrote:
> > Can you elaborate on this. I can't seem to figure out how to display my
> > custom fields via the cli. I am using rt 0.02 which came with rt-3.6.1
> >
>
On Tue, 22 Aug 2006 09:54:41 -0700
Joshua Colson <[EMAIL PROTECTED]> wrote:
> On Tue, 2006-08-22 at 07:08 -0500, [EMAIL PROTECTED] wrote:
> > Can you elaborate on this. I can't seem to figure out how to display my
> > custom fields via the cli. I am using rt 0.02 which came with rt-3.6.1
> >
>
On Tue, 22 Aug 2006 09:54:41 -0700
Joshua Colson <[EMAIL PROTECTED]> wrote:
> On Tue, 2006-08-22 at 07:08 -0500, [EMAIL PROTECTED] wrote:
> > Can you elaborate on this. I can't seem to figure out how to display my
> > custom fields via the cli. I am using rt 0.02 which came with rt-3.6.1
> >
>
Alright, so I checked into this per your advice, and here's what
happened. I recorded the current cookies, moved everything back to
unsecured HTTP, dumped the mason cache, restarted httpd, cleared my
cookies, tried to duplicate the problem. Well, the problem was
notably worse - every click led t
24 matches
Mail list logo
