Re: [rt-users] confusing 'Use of uninitialized value' error / reply and comment not working

2006-08-26 Thread Bill McGonigle
On Aug 26, 2006, at 21:58, Jesse Vincent wrote: See the message I posted to rt-users yesterday. Upgrade CGI.pm Works great. Many thanks. -Bill - Bill McGonigle, Owner Work: 603.448.4440 BFC Computing, LLC Home: 603.448.1668 [EMAIL PROTECTED] Cell: 603.25

Re: [rt-users] confusing 'Use of uninitialized value' error / reply and comment not working

2006-08-26 Thread Jesse Vincent
See the message I posted to rt-users yesterday. Upgrade CGI.pm On Sat, Aug 26, 2006 at 09:40:00PM -0400, Bill McGonigle wrote: > > On Aug 25, 2006, at 02:19, Jesse Vincent wrote: > > >Can you try using /opt/rt3/bin/standalone_httpd? That will let us tell > >if it's apache/mod_perl or perl itsel

Re: [rt-users] confusing 'Use of uninitialized value' error / reply and comment not working

2006-08-26 Thread Bill McGonigle
On Aug 25, 2006, at 02:19, Jesse Vincent wrote: Can you try using /opt/rt3/bin/standalone_httpd? That will let us tell if it's apache/mod_perl or perl itself. OK, I tried this (stopped the apache httpd to make sure it was coming in to the standalone_httpd), same results. -Bill - Bill

RE: [rt-users] RT 3.6.1 Logging

2006-08-26 Thread Farrell,Bob
Got RT logging working.   Seeing a lot of debug info, but “appears” my issues lie with the RT: DBD::mysql::st execute failed: Unknown column 'main.LookupType' in 'where clause' Error.   Any assistance would be greatly appreciated.   I searched and searched before bothering the list

[rt-users] RT 3.6.1 Logging

2006-08-26 Thread Farrell,Bob
I cannot get RT to log any errors…… not sure why.   I followed early posts and Wiki / Internet instructions.   I “DO” get one PERL error:   RT: DBD::mysql::st execute failed: Unknown column 'main.LookupType' in 'where clause'     I did all the schema upgrades.   Is there a way to

Re: [rt-users] RT 3.6 performance problems

2006-08-26 Thread Jesse Vincent
On Sat, Aug 26, 2006 at 10:57:38AM +0200, Theo Kramer wrote: > On Fri, 2006-08-25 at 11:47 -0400, Jesse Vincent wrote: > > > > > > On Fri, Aug 25, 2006 at 01:56:59PM +0200, Theo Kramer wrote: > > > On Thu, 2006-08-24 at 11:56 -0400, Jesse Vincent wrote: > > > > > > > Send this to the list: >

Re: [rt-users] RT 3.6 performance problems

2006-08-26 Thread Theo Kramer
On Fri, 2006-08-25 at 11:47 -0400, Jesse Vincent wrote: > > > On Fri, Aug 25, 2006 at 01:56:59PM +0200, Theo Kramer wrote: > > On Thu, 2006-08-24 at 11:56 -0400, Jesse Vincent wrote: > > > > > Send this to the list: > > > > > > SELECT * FROM ACL WHERE RightName = 'OwnTicket'; > > > > > Next u

FW: [rt-users] Tickets being "LOST"

2006-08-26 Thread Ole Craig
Title: FW: [rt-users] Tickets being "LOST" Bob -    You may need to create /var/log/rt.log and make sure it's writeable by the webserver's UID. On my system, this would look like this: touch /var/log/rt.log chown apache.rt /var/log/rt.log chmod 775 /var/log/rt.log     Other thought