[rt-users] [Rt-announce] RT 3.4.6

2006-10-19 Thread Jesse Vincent
I'm pleased to announce the immediate availability of RT 3.4.6. This maintenance release of RT 3.4, the previous stable version of RT provides a number of small improvements and bug fixes. It is a recommended upgrade for sites still using the 3.4 series. (If you're already on 3.6, you want

Re: [rt-users] Bad links in RT at a glance ...

2006-10-19 Thread Jesse Vincent
On Thu, Oct 19, 2006 at 05:17:06PM -0700, Robert G. Werner wrote: > Why am I getting links like this in my RT at a glance page: > > Robert's Ticket > ^^ > notice the extra / Show us your RT_SiteConfig.pm? > -- > Robert G. Werner (Network Systems Administrator) > [EMAIL PROT

[rt-users] Bad links in RT at a glance ...

2006-10-19 Thread Robert G. Werner
Why am I getting links like this in my RT at a glance page: Robert's Ticket ^^ notice the extra / -- Robert G. Werner (Network Systems Administrator) [EMAIL PROTECTED] 559.244.3734 For men use, if they have an evil turn, to write it in marble: and whoso doth us a good turn w

Re: [rt-users] 2 RT instances pointing to a single database instance

2006-10-19 Thread Roy El-Hames
You can setup multiple RT instances pointing to the same db , just set your database variables in the RT_SiteConfig .. Though I would suggest you consider the network implications, there are lots and lots of queries (I worked it out to be 216 queries to display the the home page (RT at a glance)

Re: [rt-users] 2 RT instances pointing to a single database instance

2006-10-19 Thread Bob Goldstein
>Hi, > >Lots of great stuff on this list and the wiki about multiple instances >pointing to different database instances (rt_math, rt_english). However, >I interested to know if anyone has set up multiple instances pointing to >the same db instance? I have. I might have a production 3.4.2 i

[rt-users] 2 RT instances pointing to a single database instance

2006-10-19 Thread Chris Haag
Hi, Lots of great stuff on this list and the wiki about multiple instances pointing to different database instances (rt_math, rt_english). However, I interested to know if anyone has set up multiple instances pointing to the same db instance? Why? Out support office in the UK is seeing very

Re: [rt-users] Extra / in html for Subject link ...

2006-10-19 Thread Dmitri Tikhonov
On Thu, 2006-10-19 at 12:15 -0700, Robert G. Werner wrote: > I've just set up an install of RT in a NameVirtual Host on one of my > servers. I'm running Apache 2 on an FC5 server with mod_perl2. I > installed RT 3.6.1 > > My problem is that the url that is produced for each ticket's subject >

[rt-users] Extra / in html for Subject link ...

2006-10-19 Thread Robert G. Werner
I've just set up an install of RT in a NameVirtual Host on one of my servers. I'm running Apache 2 on an FC5 server with mod_perl2. I installed RT 3.6.1 My problem is that the url that is produced for each ticket's subject line is an invalid url with two leading slashes(/) ... Firefox trie

Re: [rt-users] Web based Project Management Software [Slightly OT]

2006-10-19 Thread Vivek Khera
On Oct 19, 2006, at 10:46 AM, Ian Clancy wrote: Based on my research so far this looks promising http:// www.dotproject.net . We've been using Trac with our subversion repositories. Works well. DotProject seems interesting, too. Our only problem now is our "task lists" are spread out ov

Re: [rt-users] Web based Project Management Software [Slightly OT]

2006-10-19 Thread Jörg Eichhorn
For one project we're used XPlanner (http://www.xplanner.org/). It's different compared to dotProject, but the approach how to handle tasks is different. Regards, Jörg ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help:

[rt-users] Web based Project Management Software [Slightly OT]

2006-10-19 Thread Ian Clancy
Hi RT Users, We've been using RT successfully in our organization now for about a year, and we are delighted with it. We use it for IT Support Help desk. At the moment I'm looking for some kind of web based project management tool to complement RT. I'm looking for recommendations from other RT

[rt-users] Users language dependig templates

2006-10-19 Thread Wolfgang . Fuertbauer
Dear collegues, has anybody implemented language depending templates? I want to send our (multinational) requestors messages in their own language Any help appriciated Wolfgang -- Wolfgang Fuertbauer (e-Mail: [EMAIL PROTECTED])

Re: [rt-users] Problem configuring LDAP with AD

2006-10-19 Thread Andrew Hodgson
Hi again, I've tweaked LdapFilter and settled on inetOrgPerson, from researches around the 'net, but I'm still getting the LDAP_OPERATIONS_ERROR 1, so that might not be the root problem. The first line stumps me somewhat, talking about "object type and id". I know this problem is essentially so