On Fri, 27 Oct 2006 12:52:55 +0300 (EEST)
Jussi Hamalainen <[EMAIL PROTECTED]> spake:
> Hello!
>
> I recently ran into a ticket which has attachments that make the RT
> web interface barf. Display.html will not show any of the ticket
> transactions, but does display all metadata. History.html a
On Fri, Oct 27, 2006 at 11:40:29AM +0200, Mariusz Stakowski wrote:
> Yes, I did. In fact make testdeps indicates, that it needs
> HTML-Mason-1.23. But I think it should be interpreted as at least version
> 1.23. Or should I install exactly that version ?
They're always intended to be "at lea
On Fri, Oct 27, 2006 at 11:05:27AM +0200, Mariusz Stakowski wrote:
> Hello List,
>
> I'm struggling with RT dependencies istallation. I'm
> trying to install it with Apache 2. One of the dependencies is
> HTML-Mason. So I have downloaded HTML-
Ian Clancy wrote:
Palle,
I've been looking for a good web based project management tools also,
see my earlier thread.
You can find a good summary of open source project management tools here
http://proj.chbs.dk/ .
I would absolutely love it if someone built a project management tool on
top of
Hi There;
the system is rt-3.6.1 / apache2 /mod_perl 2 /mysql 5
I noticed that the notify requestors action also add the CC's and mail
them, I checked notify.pm and can't see why this is happening, any one
else noticed that and have a fix??
Regards;
Roy
___
Hi there. I have been using rt for a looong time and I've never had
anyone need to put in more than 2 attachments.. until today.
We have debian sarge, rt 3.2.1, mysql 4.0.23.
Here is pertinent stuff:
rt3:/opt/rt3/etc# grep packet /etc/mysql/my.cnf
max_allowed_packet = 30M
max_allowed_p
Here's a patch I use to prevent content searches from searching named
attachments (uploaded files). This patch is to 3.6.1, but I haven't
tested it much.
I create a modified version of $RTHOME/lib/RT/Tickets_Overlay.pm in
$RTHOME/local/lib/RT/.
This patch is contingent on a configuration va
Hey there,
When we resolve a case, usually with a reply in the case notes, the
requester will get a copy of the 'fix'. At the same time we change the
status to resolved.
Is there a way to prevent a ticket from re-opening when/if the requester
(if they are nice about it) replies back with a
Hi, Eder
You can have procmail filtering all incoming message before they get
into RT. Please, take a look at
http://wiki.bestpractical.com/index.cgi?SpamFiltering
-- André
Eder Miranda - UNODATA wrote:
Hi all,
please,
A spammer send us a message with a big number of cc:, more than 100.
Hi All
A few hours ago I noticed that despite having the permission Superuser (and
nothing else) RT root is getting "Permission Denied" errors when attempting to
change permissions.
I suspect this may have happened when I upgraded from 3.4.4 to 3.4.6 yesterday
morning.
Help?
Running 3.4.6 on
Hello List,
Could you possibly direct me to the right
list ? I'm trying now to install RT dependencies using CPAN interface.
I have configured it. It almost works. It means, that it finds a module
in CPAN Archive, copies it, then
make - OK
make tes
Hello!
I recently ran into a ticket which has attachments that make the RT
web interface barf. Display.html will not show any of the ticket
transactions, but does display all metadata. History.html apparently
makes fcgi segfault and I get an Internal Server Error from Apache.
I can view the ti
Yes, I did. In fact make testdeps indicates,
that it needs HTML-Mason-1.23. But I think it should be interpreted as
at least version 1.23. Or should I install exactly that version ?
Regards
Mariusz Stakowski
Mathew Snyder <[EMAIL PROTECTED]>
2006-10-27 11:01
Hello List,
I'm struggling with RT dependencies istallation.
I'm trying to install it with Apache 2. One of the dependencies is
HTML-Mason. So I have downloaded HTML-Mason-1.35. But the prerequisite
for it is Apache::Request, which is part of Apa
Hi All!
I see that one can change the interface language into a number of different
languages. Is documentation available for these languages? If so, where?
Regards,
Jim Mohr
--
---
"Be more concerned with your character than with your reputation. Your
chara
On Tue, Oct 24, 2006 at 01:54:53PM -0400, Asif Iqbal wrote:
> Here is another query that takes 6.95 secs
...
> AND ( (main.Status = > 'S')OR(main.Status = 'S') )
...
> Is there a way to improve this?
Introducing an 'OR' into any SQL generally slows it down. In this case
the OR appears to be un
I am trying to debug some of my custom Scrips.
When I run standalone_httpd directly, and piping an email message into
rt-mailgate everything is OK.
But if I run standalone_httpd in the Perl debugger (perl -d
standalone_httpd), and pressing 'c'(continue) in the debugger, my
request just seems to
Hello,
I have the same problem. I sometimes get an error in logs, which looks like
related with this problem:
[Thu Oct 26 11:16:52 2006] [crit]: Apache2::RequestIO::rflush: (103) Software
caused connection abort
at /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/ApacheHandler.pm line 1029
(/opt/rt/
Hello.
I have 3.6.1 on Debian Sarge with Apache2 and backported
libapache2-mod_perl2. I have HTTPS only site with redirect fix:
lib/RT/Interface/Web.pm:
196c196
< $uri->port($ENV{'SERVER_PORT'});
---
> #$uri->port($ENV{'SERVER_PORT'});
(see my posts from last week)
A
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