Re: [rt-users] -tags in RT 3.6.1

2007-01-09 Thread joey
thanks! for those who are interested, the file need to be edited is: rt3/share/html/NoAuth/css/[layout]/transactions.css -> .ticket-transaction .messagebody { ... line-height: 0.6em; (looks good) white-space: pre; } greets, joey Jesse Vincent wrote: > Yep. That's a pretty easy CSS

RE: [rt-users] Search not working

2007-01-09 Thread Kyle Sharp
Alright I finally got this working on my Linux machine, but not on the Windows machine. Actually, I'm glad that it is working on Linux because that is the OS I wanted to use. Still not sure why the Windows wouldn't work (using the 'fulltext:word' fails to return results). However I am able to us

Re: [rt-users] Search not working

2007-01-09 Thread John Arends
What did you change? Kyle Sharp wrote: Alright I finally got this working on my Linux machine, but not on the Windows machine. Actually, I'm glad that it is working on Linux because that is the OS I wanted to use. Still not sure why the Windows wouldn't work (using the 'fulltext:word' fails t

[rt-users] Clean Install CSS issue

2007-01-09 Thread Mat W
Did a fresh install of rt-3.6.3 and I notice FireFox and IE rendering differently. Firefox seems to render correctly, but IE "cramps" the two columns together and overlaps them slightly. Try to explain a bit better... the two ticket lists (10 highest, 10 newest) are one column and the Remind

Re: [rt-users] Blank line in output affecting XML

2007-01-09 Thread Peterson, Erik
On 1/5/07 9:59 AM, "Peterson, Erik" <[EMAIL PROTECTED]> wrote: > > Because no matter what I output, the declaration is starting on line 2 of > the output. Then I noticed that this happens on all pages, but HTML doesn't > care as much that the doctype declaration or html element are on the very >

[rt-users] Can't call method "Delete" on an undefined value

2007-01-09 Thread Neil Turner
Hi I was wondering if anyone could help me on this one. We have upgraded our RT to a new database, and wanting to carry on the numbering from where we left off, created a load of blank tickets to fill the table row IDs. Now when we are trying to change the owner (currently Nobody) on any of the

[rt-users] Upgrade Database from RT2.0.11 -> RT3.6.3

2007-01-09 Thread Daniel Schwager
Hi, how can i upgrade from 2.0.11 to the current version of RT (3.6.2) without loosing all my data in the mysql-database ? Is there a way to convert the mysql-database (including > 10k tickets) from RT2.0.11 to RT-database 3.6.3 ? Thanks for help Danny -

[rt-users] RT requires login with every action

2007-01-09 Thread Gert Burger
Morning I have a fresh RT 3.6.3 installation on a Gentoo system. I can login as root, but if I try any link(Eg New Ticket or Configuration) it gives me the login screen again. If I login again it will show the requested page. This continues indefinitely. I am using FireFox 2.0 which have cooki