Re: [rt-users] Bulk Adding Users

2007-03-19 Thread Torsten Brumm
Hi, i'm using this tiny scrip: #!/usr/bin/perl use strict; use warnings; BEGIN { die You must define \$RT_HOME\n unless exists $ENV{RT_HOME} }; use lib $ENV{RT_HOME}/lib; use RT; RT::LoadConfig(); RT::Init(); use RT::Interface::CLI qw(GetCurrentUser loc); use RT::Tickets; my

[rt-users] Error creating tickets with the Perl API

2007-03-19 Thread Holger Steudle
Hi everybody, I am trying to create tickets from a CSV file as a cronjob each night using the Perl API of RT. We are running RT 3.6.1 on a Debian System. I used the CliBasics Example from the Wiki as a guideline, but when i call RT::LoadConfig(); i get an Error next at

[rt-users] SQLite, RT 3.6.1

2007-03-19 Thread Mariusz Stakowski
Hello List, I a m trying to install SQLite with RT 3.6.1 but I can't initialize database. When trying to do this I get the following error: table Attachement already exists. I seems as if there were some kind of loop in script

[rt-users] Re: RT-3.4.5 - losing session

2007-03-19 Thread Bhushan Karia
Hello Sir, Well here in our orgranisation we are also facing the same problem in RT even after uprading it to 3.4.5 to 3.6.3 Can any body have idea regarding what to debug in this case? Bhushan Karia

Re: [rt-users] Personal Saved Queries

2007-03-19 Thread Joe Casadonte
On 3/14/2007 11:30 AM, Joe Casadonte wrote: What rights do I need to assign to allow all privileged users the ability to create their own saved queries, but not be able to create saved queries for any groups that they're in? Thanks! Looking through the code, it looks like I can only turn

Re: [rt-users] Personal Saved Queries

2007-03-19 Thread Drew Barnes
IIRC you can allow a person to save queries, which will let them save personal searches, but not let them save searches in the group. Am I mistaken or has this changed since I last visited the issue? Joe Casadonte wrote: On 3/14/2007 11:30 AM, Joe Casadonte wrote: What rights do I need to

[rt-users] report with RT-3.6.3

2007-03-19 Thread rgurung
Hi folks, Has any one tried custom report generation tools in RT3. RT 3.6.3 has report tool but its too generic. I would love to hear from you guys.. Thanks, Raj ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help:

Re: [rt-users] report with RT-3.6.3

2007-03-19 Thread Subredu Manuel
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Hi, if you are thinking about writing your own code to generate reports, yes, I did this kind of stuff. It's pretty simple (it's not trivial, but it is simple). [EMAIL PROTECTED] wrote: Hi folks, Has any one tried custom report generation tools