[rt-users] TicketObj Dependent

2007-09-03 Thread José de Paula Eufrásio Júnior
Hello, I'm working on a Scrip to change status and comments on creation of dependent tickets, but apparently I can't get DependentOn on ticket creation: [Mon Sep 3 18:19:30 2007] [debug]: About to think about scrips for transaction #82336 (/opt/rt3/lib/RT/Transaction_Overlay.pm:165) [Mon Sep

Re: [rt-users] Tickets, Links, Objects...

2007-09-03 Thread Mathew
If your running it on Linux you can go to /path/to/rt/lib/RT and run `grep -H Links`. Then read the perldoc on whatever files have it. I'm sure you'll be able to get some good info through there. Mathew Keep up with my goings on at http://theillien.blogspot.com � wrote: > Ok, is there a place t

[rt-users] Tickets, Links, Objects...

2007-09-03 Thread José de Paula Eufrásio Júnior
Ok, is there a place that describes/documents RT Objects? I got a LINKS object somewhere in my scrips (RT::Links=HASH(0x1a124bc4)) but I can't find information anywhere about how to get information about the Link or collection. The Wiki has no information, btw. []s __

Re: [rt-users] Interface for mobile devices...

2007-09-03 Thread Mathew
Seems it would only really require a separate CSS designed for WAP devices. Keep up with my goings on at http://theillien.blogspot.com Francois Meehan wrote: > Hi all, > > I would like to use a Mobile Interface for RT to be use by a BlackBerry > (or any PDA for that matter). > > I saw mention o

[rt-users] Interface for mobile devices...

2007-09-03 Thread Francois Meehan
Hi all, I would like to use a Mobile Interface for RT to be use by a BlackBerry (or any PDA for that matter). I saw mention of a WapRT project, but the files there are from 2002. This is the link: http://download.bestpractical.com/pub//rt/contrib/2.0/rt-addons/waprt/w/ Can this code be used wi

[rt-users] Commandbymail troubles

2007-09-03 Thread Munoz, Alvaro
Hi, I cant get the custom part of commandbymail to work I try to update or create a ticket and change a CF called "GAPPInform" by sending the command: CustomField.{GAPPInform}: Whatever But even I get no error message, I dont get the CF updated. Any errors on the systax? Thanks Alvaro M