[rt-users] RT transaction log / general history

Hello, is there a way to view all transactions in a selected time span (e.g. last hour, last 10 hours, last day etc.). I used to send mail copy of every transaction to be informed, but that's overwhelming. Sometimes I just need a quick way to see all the recent changes (especially when I close a

[rt-users] CommandByMail Custom Fields permissions issue

Hi, I am using version 3.4.2, and I have configured the CommandByMail extension. We use a php form to generate an email to our system, which creates the ticket. When I use the form, because I have superuser privileges, a new ticket is created with the custom fields autopopulated. However, if

[rt-users] Groups and LDAP

Hello, is there any addon that allows to synchronize RT groups with LDAP groups? Best regards M.A. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED]