Re: [rt-users] New Install Question - CentOS 5.2

2008-12-16 Thread Paul Stewart
Thank you - yes, that is correct - version 1.41 is installed. I installed via CPAN shell and also did it manually. For some reason the fixdeps isn't seeing it already installed ? Or perhaps there's something else wrong with my install ? Best regards, Paul -Original Message- From:

[rt-users] New Install Question - CentOS 5.2

2008-12-16 Thread Paul Stewart
Hey there. I'm trying to get CentOS 5.2 running RT 3.8.1 and running into an issue when trying to fixdeps: [r...@netops rt-3.8.1]# make testdeps /usr/bin/perl ./sbin/rt-test-dependencies --verbose --with-SQLite --with-fastcgi perl: =5.8.3(5.8.8)...found users: rt group

Re: [rt-users] New Install Question - CentOS 5.2

2008-12-16 Thread Stefan Hornburg
Paul Stewart wrote: Hey there… I’m trying to get CentOS 5.2 running RT 3.8.1 and running into an issue when trying to fixdeps: Which version of XML::RSS do you have installed? The most current one is 1.41 and that would fulfil dependencies. Regards Racke -- LinuXia Systems =

[rt-users] Upgrade 3.6 - 3.8; something wacky with users?

2008-12-16 Thread Kevin Murphy
I just upgraded from RT 3.6.6 to 3.8.1 on Mac OS X Server 10.4.11, using PostgreSQL 8.3.5. Creating a ticket, I see a couple candidate owners who shouldn't be in the Owner drop-down menu, even including a non-privileged user. I followed the instructions (but see next paragraph), as far as I

Re: [rt-users] Upgrade 3.6 - 3.8; database corruption? (was: something wacky with users)

2008-12-16 Thread Kevin Murphy
Kevin Murphy wrote: I just upgraded from RT 3.6.6 to 3.8.1 on Mac OS X Server 10.4.11, using PostgreSQL 8.3.5. Creating a ticket, I see a couple candidate owners who shouldn't be in the Owner drop-down menu, even including a non-privileged user. Yikes! I repeated the upgrade from

[rt-users] RT permission question

2008-12-16 Thread Kenneth Crocker
To all, I thought I understood most of the permission relationships in RT, but I find I'm a bit stumped with a problem I'm having. I know that to move a ticket from one queue to another queue that person/group initiating the move must have SeeQueue and CreateTicket rights for the

Re: [rt-users] Upgrade 3.6 - 3.8; database corruption? (was: something wacky with users)

2008-12-16 Thread Kenneth Marshall
Kevin, The only database changes in this list are 3.7.3/schema.Pg which just increases the size of a variable length field to 64k from 255. I do not see how that could have the effect that you are observing. Ken On Tue, Dec 16, 2008 at 04:04:08PM -0500, Kevin Murphy wrote: Kevin Murphy wrote:

Re: [rt-users] Upgrade 3.6 - 3.8; database corruption? (was: something wacky with users)

2008-12-16 Thread Ruslan Zakirov
Start from SELECT * FROM ACL WHERE RightName = 'OwnTicket'; Check objects in the list may be there are some relevant details. I don't think it's DB, but it may be either bug or fix of a bug that uncovered something. On Wed, Dec 17, 2008 at 12:04 AM, Kevin Murphy mur...@genome.chop.edu wrote:

Re: [rt-users] RT permission question

2008-12-16 Thread Stephen Turner
On Tue, 16 Dec 2008 16:06:53 -0500, Kenneth Crocker kfcroc...@lbl.gov wrote: To all, I thought I understood most of the permission relationships in RT, but I find I'm a bit stumped with a problem I'm having. I know that to move a ticket from one queue to another queue that

Re: [rt-users] Upgrade 3.6 - 3.8; database corruption?

2008-12-16 Thread Kevin Murphy
Kenneth Marshall wrote: The only database changes in this list are 3.7.3/schema.Pg which just increases the size of a variable length field to 64k from 255. I do not see how that could have the effect that you are observing. I don't know either, but two updates from 3.6.6 to 3.8.1